Senior Data Analyst - GoFood

About the Role
If you’re looking to be a part of a dynamic, highly analytical team who enjoys working with data, look no further. As our Data Analyst, you’ll be part of the data team that directly impacts Gojek’s GoFood. You will be building data products to help this team achieve its business objectives. Working alongside fellow analysts, scientists, Product managers and Business, you will be instrumental in helping our stakeholders make data-driven decisions by analyzing our sea of data and providing insights on impact of certain strategies or product features, recommendations for new features and designs, building automated dashboards and reports, enabling our scientists with the right insights to drive their ML solutions and much more ! The cherry on top: you’ll have the best opportunities to flex your DS skills as well. Here at Gojek, you’ll see your work come to life and impact hundreds of thousands of our merchant partners and customers on a daily basis.

What You Will Do

• Create business impact by working on strategic initiatives in GoFood focused on analysis and experimentation. You will closely work with the content & quality stream to improve user experience
• Analyze data and derive insights using various statistical methodologies and data visualization techniques to help answer business-critical questions
• Partner with Product Managers and Business teams to help them create decisions based on these insights
• Identify product or business opportunities and support in creating the pilot settings through experimentation, using best practices from academia
• Build & maintain dashboards and other self-serve tools for tracking business performance and product adoption Build first cut Machine Learning models based on product requirements
• Automate data extraction by creating denormalized tables

What You Will Need

• At least 4 years of working experience with basic statistics or product analytics. Furthermore with a strong business sense and data-driven role background
• Expert in SQL and strong experience with a data visualization and dashboarding tool (e.g. Tableau, Metabase, Google Data Studio, Clevertap, Python, etc)
• Exposure in working with Machine Learning (forecasting, clustering, statistical significance test, predictive modeling, and text mining)
• Experience in delivering products as end-to-end data solutions (from data pipelining to analysis, presenting, and scalable adaption)Comfortable working both independently with minimal guidance and in a team setting
• Ability to use critical thinking daily to manage daily tasks while being goal-oriented
• Ability to transform an ambiguous business or product problem into a well-scoped and impactful analysis; able to design simple experiments

About the Team
Our GoFood Data squad currently consists of around 25 people from various technical backgrounds and based in India and Indonesia, who together help set Southeast Asia’s leading GoFood for greater success. We oversee all things data and work to become a thought partner for our Business Users, Product Team, and Decision Makers. It’s our job to aid their brainstorming in identifying new product or business opportunities, work with them in defining the problem statement and ensure that they have a structural approach to data-driven problem-solving. Right now, there is only one question we try to solve in our three-way marketplace: how to make customers, drivers, and merchants happy and delighted. We have so far created millions of dollar impact across different journeys of customers - Improving discovery and redemption of promotions, providing tailor-made promotions for different customers, improving discovery of merchants, aiding merchants in creating better content on their profiles and other interesting stuffs.
We work with the PMs hand-in-glove - be it constructing a new machine learning solution or brainstorming on a problem like how do we reduce the wait time for the drive, how do we improve assortment, should we treat convenience seeking customer differently from value seeking customer, and other things related.
As a team, we’re concerned not only with the growth of the company, but each other’s personal and professional growths, too. We’re a closely knit group of people from diverse backgrounds, who have regular chill sessions where we play games, or talk about everything and anything from making coffee to our current movie list. With WFH becoming more normalized, you best believe we’ve been sharing our favorite ways to prioritize a healthy work-life balance at home (Netflix, anyone?😜).

About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.