Physical Retail Operations - Process / Data Analyst

Boston, MA

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Wayfair Inc.
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Physical Retail Operations - Process / Data Analyst

Boston, MA

Wayfair’s Physical Retail team is seeking a Process / Data Analyst to help develop the processes required for end-to-end product flow throughout the supply chain. Responsible for documenting key processes in Miro, the Process / Data Analyst also provides analytical and reporting support to the Process and Ops Readiness Managers.  

The ideal candidate is skilled in SQL, Looker, Excel/Sheets, Miro and Draw.io. They should have experience documenting processes and building logical business cases.  Ideally, they would also have retail and/or warehouse/fulfillment experience. 

What You’ll Do

  • Help define the Operational processes required to support new business opportunities and growth, from a macro perspective and iterating to a step-by-step process map
  • Collaborate with multiple stakeholders to ensure a common understanding
  • Analyze inventory, order and process data in order to correctly size the problem or opportunity and help to prioritize any changes or opportunities
  • Support development of the business cases required to facilitate the ideal processes
  • Spend time with teams across the organisation, especially front-line teams, to gain a deep hands-on understanding of existing process
  • Be great to work with! We seek candidates with a positive attitude, collaborative spirit, passion for solving problems, and a sense of humor

Who You Are

  • 2+ years of relevant experience 
  • A track record of analyzing data to develop actionable insights despite obstacles, limited resources or landscape ambiguity
  • Structured thinker, with the ability to bring clarity to complex scenarios
  • Effective collaborator who is able to work across the organization to gather and understand different types of data and processes
  • Proficiency with GSuite, Miro and equivalent software packages including process mapping software would be beneficial
  • Comfortable analysing data sets to build business cases to support Tech development or capital investment
  • Strong oral and written communication skills
  • Industrial engineering and experience of working in a Supply Chain, Fulfillment Center or Retail environment would be beneficial
  • Clear track record of working effectively in cross-functional team situations
  • An ability to hit the ground running – a confident, entrepreneurial self-starter

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Job perks/benefits: Career development
Job region(s): North America
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