Consultant, Data Analytics, Insights & Reporting

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

You’ll be supporting our strategic path to realizing our vision of becoming an industry leader in Fraud Management guided by the principles of focusing on our clients, innovating our businesses and simplifying both our employee and client experience. As a Operational Effectiveness, Consultant, Data Analytics and Reporting.  You will define our reporting strategy for productivity metrics/KPIs for our operations and lead the implementation of the strategy. You will support and work closely with Fraud Operation Managers to enhance our employee scorecards. You will identify and implement opportunities to streamline our reporting processes. You will work with your colleagues and with our operations teams to define metric/KPI reporting requirements. In addition, you will work collaboratively with Fraud Strategy, Fraud Operations, and Fraud Delivery to achieve common goals and actively promote co-operation and good working relationships.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed

• Analytical – Able to organize and analyze large data sets using various analytical tools (e.g. SAS Enterprise Guide, Tableau, Minitab, and Excel-VBA programming). Familiar with various statistical tools (e.g. control chart, trend analysis) to draw insights and conclusions from data. knowledge of fraud systems and NAE databases is considered and asset
• Problem Solving – Able to understand business reporting needs, translate into requirement and develop and implement appropriate recommendations  
• Task Achievement –  Must be able to plan, prioritize and organize work based on available resources/constraints.
• Interpersonal Relations – You will have excellent communication skills and are able to translate technical details using good examples or illustrations to explain to others. You will have knowledge of various techniques to convince others and build support for recommendations.

 

Who You Are

• You can demonstrate experience in using data visualization tools and programming languages. Familiarity with Tableau Desktop, SAS Enterprise Guide would be an asset.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
• You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Toronto-CC East 12th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Analysis, Data Analysis, Group Problem Solving, Leadership, Process Engineering, Process Mapping, Process Strategy, Project Management, Researching