Data Analyst - Product

Aircall is on a mission to revolutionize the business phone industry! We exist to empower every professional to have richer conversations. We provide an entirely cloud-based voice solution, which seamlessly integrates with popular productivity and helpdesk tools. We have raised more than $220 million since 2015, and our base of 8000+ customers (and growing) is at our forefront. Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, London, Berlin and remote locations. Despite our distance, we all work together to drive our product!
We are looking for someone to help our product team to create a better solution for our customers. The position sits within the growing Product Analytics team and aims at providing the Product Managers with insights on our users behavior.
Your tasks will follow the product management lifecycle:

Your mission @ Aircall!

• Impact the product roadmap by understanding and prioritizing customers problems 
• Better frame new features by challenging Product Managers’ assumptions with analyses (user journey, user segmentation…)
• Follow user engagement and product success through the definition and implementation of the right KPIs and events
• Collaborate with the data team to ensure best practices adoption in the analyses, data architecture… to constantly improve our data stack and level of excellence

A little more about you

• Masters degree from a top business or engineering school
• Experience - including internship - in an analytical position (Consultant, Analyst…)
• Data-driven, proactive and creative approach to problem solving
• Great interpersonal skills, enjoy working as a team-player and learning from others
• Being comfortable with Python, SQL and Looker (or any visualisation tool)
• Fluent in English

We know that success comes from smart work and deserves to be recognized and rewarded
We value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together.
If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.
Why join us?
🚀 Key moment to join Aircall in term of growth and opportunities💆‍♀️ Our people matter, work-life balance is important at Aircall📚 Fast-learning environment, entrepreneurial and strong team spirit🌍 35+ Nationalities: cosmopolite & multi-cultural mindset💶 Competitive salary package & benefits (health coverage, lunch, commute, sports)
DE&I Statement: At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey. We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.