Business Analyst - Data Operations

Who we are:
Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Marketplace, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. 
Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram, Twitter or Facebook.
Who you are: 
You have excellent analytical and writing skills, to evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish solution ideas from requirements, and distinguish user requests from underlying needs.
What you'll do: 
The Business Analyst is part of the design efforts to offer a new solution or value proposition to customers, documenting existing business processes and associated information systems requiring high degrees of functional integration. This position will work with Geotab business units, understanding their business requirements and providing process, policy and technical solutions to meet and support those requirements utilizing Business Analysis competencies. This position requires technical knowledge and the ability to express technical concepts in terms that are understandable to business managers.

How you’ll make an impact:

• Establish scope for new programs, projects and initiatives led by the Business Systems organization.
• Work with stakeholders to get consensus on project objectives, benefits, assumptions, constraints and present business analysis findings in  the form of a business case (including scope statement and business requirements).
• Partner with business and technology teams to create requirements, epics, features, user stories, mock-ups, as well as detailed acceptance criteria and leading edge business processes. Work with developers in order to create a simple, meaningful, efficient solution to business and systems requirements, and present this solution and obtain buy-off from the user community.
• Generate requirements documents that outline the solution in business terms, and create clear requirements to enable application development. Document elicitation results and validate that requirements are understood, agreed to and signed off by stakeholders.
• Supplement requirements with detailed use cases, business processes diagrams, wireframes and workflow diagrams to illustrate business needs.
• Manage change in scope and support solution design discussions and ensure proposed solutions aligns with requirements and maximizes value to stakeholders.
• Work closely with project managers to ensure requirements are met on projects.
• Develop test cases for new designs that validate the process and the system solution, and to execute testing for bug fixes and new capabilities being released.
• Partner with business stakeholders to support User Acceptance Testing and data validation efforts. Participate in the development of training content for business users.
• Provides analysis of processes and workflows with suggestions for improvement. Identifies areas where process, policy or system changes can lead to increased efficiency and productivity. Support the creation and maintenance of systems, business processes, end user and Standard Operating Procedures (SOP) documentation.

What you’ll bring to this role:

• Post-Secondary Diploma/Degree specialization in Engineering, Computer Science or Business, Commerce or a related field.
• Professional certification in Business Analysis/Process (e.g. CBAP, CBPP) highly valued.
• 1-3 years business analysis experience working with stakeholders within a cross-functional matrix environment. Project Management experience is a strong plus.
• Experience in requirements management, including collecting, documenting, analyzing, tracing, validating, prioritizing and controlling change.
• Experience gathering and preparing level-of-effort estimates, use cases, test cases and plans.
• Experience with Agile methodology highly valued. 
• Able to work well under pressure and respond to fast changing priorities and deadlines.
• Highly organized and able to manage multiple tasks and projects simultaneously.

How we work:
At Geotab, we understand that the world is always changing and that we need to change with it. Geotab has adopted a hybrid model for working, including a flexible work from home program, with the opportunity to work in our safe, clean offices. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Remote work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
Geotab encourages applications from all qualified candidates. Geotab is committed to accommodating persons with disabilities throughout the interview, selection and employment process. If you require accommodation at any stage of the application process or want more information about our accommodation policies and practices, please contact us at careers@geotab.com. Click here to learn more about what happens with your personal data.