Data Analyst, Product

PointClickCare is the leading North American cloud-based healthcare software for the acute and long-term and post-acute care markets. For over 20 years, the company has held the same vision – to help the world care for vulnerable populations. Since its inception, PointClickCare has grown exponentially with over 1,700 employees today all working towards impacting the lives of millions. Recognized by Forbes as one of the Top 100 Private Cloud Companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Culture, PointClickCare leads the way in creating cloud-based software. With its recent acquisition of Collective Medical, PointClickCare solidifies its position as a high growth healthcare software provider, serving over 21,000 long-term and post-acute care providers and over 1,300 hospitals. Their shared mission to support vulnerable populations is allowing PointClickCare and Collective Medical to connect disparate points of care at scale faster than anyone else in the market.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
This is a position with our Collective Medical team, located in Salt Lake, Utah.
We are looking for a Data Analyst to support our product team.  The Data Analyst will be responsible for leveraging customer product usage data, along with real-time and historical healthcare data to develop and track success metrics for new product features.  In addition, the Data Analyst will work closely with product to meet their reporting and analytic needs as they investigate potential new product features. You will will work closely with the product team, along with the rest of the data science team in tracking product outcomes, helping our customers improve care coordination.
The Data Analyst will prepare, analyze, and review health care data, interpret results and provide recommendations, and manage relationships with our internal and external partners.•        Respond to ad hoc analytic requests from internal and external customers•        Visualize data to develop a better understanding of our product usage data for our product team•        Create and maintain dashboards and other reporting tools to identify trends using data to drive the business to action•        Understand and use the data warehouse and relational databases•        Ensure accurate quality for deliverables by working with peers for appropriate levels of quality assurance

Requirements

• Bachelor’s degree (or equivalent experience) in data science, analytics, mathematics, statistics, public health, economics, social, social science, or actuarial science.  Master’s degree or PhD preferred.
• Entry level experience related to analytics work or equivalent combination of education and experience
• Previous healthcare related industry experience a plus
• Experience with data mining and visualization tools such Python, R, SAS, Java, Tableau, as well as querying languages (SQL, etc.)
• Knowledge of all Microsoft Office applications, including Word, Excel, and PowerPoint
• Ability to meet deadlines, work with tight schedules, and manage multiple priorities under minimum supervision
• Excellent verbal and written communication skills
• Strong analysis skills
• Strong attention to detail
• Experience with cleaning, aggregating, and pre-processing data from varied sources. Experience creating complex SQL queries for standard as well as ad hoc data mining purposes.

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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