Cogito Business Intelligence Analyst

Company Description

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world. 

Job Description

Union: Non-Union
Site: Toronto General Hospital
Department: Cogito Reporting
Reports to: Sr. Manager, Cogito Reporting
Work Model: Hybrid (On-site and Remote)
Grade: H0:05    
Hours: 37.5 per week
Salary: $32.58 to $40.73 per hour (To commensurate with experience and consistent with UHN compensation policy)
Status: Temporary Full-Time, 18 Months
Closing Date: May 17, 2024

Position Summary

The Business Intelligence (BI) Analyst reports to the Senior Manager, Cogito Reporting. By working closely with Business Intelligence Developers and clinical/business application analysts, this position is responsible for implementing report content and analytics tools to meet end-user data needs in Epic, our new Health Information System (HIS). 

Duties

• Lead/facilitate Epic reporting content requirements gathering sessions with report consumers/stakeholders and clinical/business application analysts;
• Provide professional internal and client-facing documentation (SRS - System Requirement Specifications, BRD - Business Requirements Documentation, etc.);
• Build or modify Epic reports, templates, dashboards, and scorecards for report consumers;
• Create data for report testing and ensure that all application dashboards and reports are thoroughly tested;
• Review peer reports for validity, accuracy and completeness;
• Evaluate overall consumer satisfaction with Epic reports developed and distributed;
• Test analytics build in specified testing environments and conduct volume testing in live environments;
• Review documentation for each new application update or upgrade, assessing impact to existing reporting content and tools, and determining how to implement the changes;
• Configure and test new Epic-released content, prior to implementation of each application update/upgrade;
• Maintain the Epic Analytics Catalog and associated metadata records;
• Design, implement, and maintain an enterprise-wide reporting security policy;
• Assist with the development of training curriculum for training of Reporting Power Users;
• Resolve Epic reporting content and user access issues;
• Act as a primary support contact for Epic reporting needs.
• Who You Will Work With
  • Data and reporting subject matter experts to identify the needs of report consumers;
  • Business Intelligence Developers (BIDs) to identify, design, and develop appropriate solutions for various reporting needs;
  • Application and clinical teams (e.g. Cardiac, Oncology, etc.) to resolve any identified data quality or other issues that arise, which are related to them;
  • BI Analysts, BI Developers, and other members of the Community of Practice to share knowledge and best practices with them as a participating member.

Qualifications

• Undergraduate Degree in Health Informatics, Computer Science, Epidemiology, Industrial Engineering, Business Analytics, or equivalent;
• A minimum of 3-5 years of experiences in analyzing, designing, testing and deploying Business Intelligence and Data Analytics reporting tools and content;
• Experience configuring, testing, and validating reports and dashboards for accuracy;
• Proficiency and demonstrated experience with analytics tools;
• Expertise in business analysis and requirements gathering is required;
• Sound understanding of reporting terminology and proficiency with relational database concepts are required;
• Familiarity with Epic applications and database structure, preferred;
• Knowledge of clinical and business workflows and financial reporting requirements in a Canadian healthcare setting preferred;
• Certification in Epic Cogito preferred;
• Experience with SQL is an asset;
• Experience using cubes is an asset.
• Strong communication and organizational skills
• Critical thinking and an analytical mind
• Technical skills required to design and write reports
• Ability to lead requirements gathering sessions, document user requirements and translate them into useful solutions;
• Ability to translate end-user workflow-based report requests to specific data points required for report development;
• Ability to analyze data, problem-solve, and clearly communicate solutions to both technical and non-technical stakeholders;
• Ability to effectively work both independently and in a team-oriented environment;
• Ability to learn in a self-directed, fast-paced, rapidly-changing environment;
• Ability to take ownership of work activities, ensuring that they are completed accurately, efficiently, and in a timely manner;
• Ability to gain an in-depth understanding of Epic data models through data model classes geared toward content area.

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

All UHN Employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada or the World Health Organization, as a condition of hire. Proof of COVID-19 vaccination will be required. Should you be the successful candidate, you will be required to comply with UHN’s mandatory Vaccination Policy that is in effect.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.