Sr. Data Scientists

Presto (Nasdaq: PRST) is a public company that provides enterprise-grade AI and automation solutions to the restaurant industry. Presto was one of the relatively few technology companies able to successfully become public in 2022. Founded out of MIT in 2008, the company has grown to become the leader in drive-thru voice automation. Presto’s solutions are designed to decrease labor costs, improve staff productivity, increase revenue, and enhance the guest experience. Presto offers its AI solution, Presto Voice™, to quick service restaurants (QSR) and has some of the most recognized restaurant names in the United States as its customers.

Data plays a critical role in providing smart insights and empowering modern machine learning in the Presto platform. We are looking for a Senior Data Scientist to augment Presto’s Data Services & Analytics team to provide data-driven insights to support Presto’s business. You will be collaborating with an energetic cross-functional team to deliver innovative data-driven experiences to Presto customers.

Responsibilities

• Collect, process, and clean data from disparate sources using SQL, R, or Python and BI tools to investigate key business trends, issues, and opportunities.
• Generate insights based on various hypotheses and create attribution models to prove/ disprove the hypotheses.
• Define and develop AI/ ML evaluation methodology, datasets, tools, and framework.
• Drive data collection, tool development, processing, and management for Presto Voice products from ASR to NLU and Dialog systems.
• Undertake Sentiment Analysis, Conversation Analytics & prompt engineering for LLM modules.
• Deploy statistical models & concepts for superior data insights.
• Deep knowledge of AI/ML algorithms and models.
• Employ data mining and statistical techniques to tackle diverse and large-scale ML data challenges.
• Effectively communicate actionable insights across all levels to inform operations and product enhancements.
• Present data findings, recommendations, and use cases to C-suite executives internally and externally.

Qualifications

• At least 8+ years of experience in data science or analytics, ideally in the speech and/or language field.
• Strong programming skills in SQL, Python, R, or C.
• Strong understanding of AI and ML fundamentals, as well as high-performance algorithms and statistics.
• Ability to understand business requirements and translate them into technical requirements for data.
• Experience in developing state-of-the-art data science techniques and tools for large-scale ML products and data processing. 
• Hands-on knowledge of modern BI/ Visualization tools like Tableau, Power BI, Google Looker, etc.
• Excellent written and verbal communication skills.
• Experience in AWS data technologies is a plus.
• A self-starter who collaborates closely with other team members to drive projects from initiation to completion with minimal guidance.
• Ability to work and drive results independently and collaborate with others on solutions. 

Presto (NASDAQ: PRST) has a compensation strategy that aims to reward high performers and retain them for the long term.  Other benefits to U.S.-based employees include medical, dental, and vision insurance, 401(k) program, and paid-time-off (PTO).  To learn more, please visit: www.presto.com.

We value people from all walks of life and are committed to creating an inclusive hiring process and work environment.  We especially encourage historically underrepresented candidates to apply.  We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need an accommodation to access the job application or interview process, please contact recruiting@presto.com.