Computational Linguist

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.  Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

Our teams are growing! We have an opening for a Computational Linguist to join the Natural Language Processing (NLP) team to empower Constant Contact's AI/NLP engines in the coming years. 

Understanding natural language is at the core of Constant Contact’s AI driven marketing automation platforms. Computational Linguists work for improvements in quality, classification, information extraction, and natural language understanding. You will work both on complex projects spanning a number of disciplines within different fields. You will utilize a wide variety of skills, including natural language processing and understanding, syntax, semantics, ontology, program management, statistics, corpus linguistics, or any combination.

As a Computational Linguist, you will collaborate with developers and data analysis consultants to produce rule-based linguistic models, analyses, and applications that improve Constant Contact’s ability to uncover key information from unstructured text.

What You’ll Do:

• Working as part of a team you will be providing linguistic expertise and help set the direction for language-specific NLP
• You will work to evaluate NLP based problems and propose solutions based on your research
• Design resources and processes to support a variety of projects related to natural language understanding
• Collaborate cross-functionally with linguists, researchers, and developers
• Make technical presentations of key capabilities of PolyAnalyst™ for prospective customers

Who You Are:

• Graduate education in Linguistics, Computational Linguistics, or a related field or equivalent practical experience. If you have a Ph.D. that is a bonus
• Extensive experience with Python and SQL and a strong fluency in multiple coding languages
• Strong written and verbal communication skills.  Must be able to present technical ideas to a variety of audiences
• Practical experience with a variety of linguistic and/or ontological representations (e.g. semantics, syntax, morphology, pragmatics, discourse, lexicography, corpus linguistics, etc). Understanding of tag sets, and syntactic parsing
• Experience with the following:
  • Developing evaluation strategies and developing projects from concept to completion
  • Designing and implementing data-based research experiments
  • Managing, directing and/or evaluating the work of others
  • Data scraping
  • Regular expressions
• Familiarity with Machine Learning (ML) tools, models for Natural Language Processing applications, experimental design, research methodologies, qualitative and quantitative analysis
• Strong and demonstrated analytical, problem-solving, communication, and critical-thinking skills
• Independent worker with interpersonal and solution-oriented attitude; able to effectively operate with flexibility in a fast paced, constantly evolving team environment
• Collaborative team player

#LI-HK1

Why You’ll Love Us:

• We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. 
• Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
• You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. To promote the safety of our employees, their families and our community, where permitted by applicable law, we require all new hires to be fully vaccinated against COVID-19 prior to their first day of work.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.