Senior Data Analyst

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.  We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview: 

As a Senior Data Analyst, you are embedded in a team of data analysts, data engineers and data scientists and you work closely with cross-departmental teams aimed at increasing acquisition, retention and revenue. You support building the foundational data and process infrastructure and deliver data products to support the business' scale objectives and manage the Customer Journey. You work along the entire analytics value chain; from raw data sources to final data products. You will foster a culture of data-driven insight through experimentation and strong data governance.

Our team is patient, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

Essential Functions:  

• Work with Product and Engineering stakeholders to design and build measurement across Product features as they are released.

• Data Integrity:

• Work cross-functionally with Product Managers, Software Engineers, and Data Engineers to instrument event-level data for all our products with high taxonomy and data governance standards in Segment.

• Define key metrics with business logic and create a central metrics store in SQL.
• Data Foundations:
• Inform the creation of data models built to enable self-service across multiple product stakeholders using DBT.
• Create product data marts and reporting to provide visibility into launches and overall performance across Snowflake, Tableau, and Amplitude.
• Data Ops:
• Drive framework and process for experimentation practices across the Product organization.

Qualifications: 

• 3-6 years experience in data analytics at a growth tech company, or equivalent experience

• Product analytics experience is a plus!

• 2-3 years experience in SQL

• Conversant in our tech stack (Snowflake, Segment, Amplitude, Tableau)

• Bachelor’s degree or equivalent experience
• What will help you succeed in this role:
• Strong communication and project management skills
• Analytical, techy, social, curious, confident
• Being a team player

• Strong integrity and empathy for what home service professionals do

• Eager to own, build, drive, lead, have an impact and lots of fun!

Founded in 2013, Housecall Pro champions home service professionals by giving them the tools to work simpler and grow smarter across all aspects of their business. Our core SaaS software platform helps Pros with scheduling, dispatching, job management, invoicing, payment processing, marketing, and more. We support more than 20,000 businesses and have over 400 ambitious, mission-driven, genuinely fun-loving employees in San Diego, Denver, and all over the world. If you want to do work that impacts real people, supported by a team that’ll invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment for all employees with equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Housecall Pro is an equal opportunity employer; committed to an environment free from discrimination, harassment, and retaliation. #LI-RB1

Location Dependent information

This role is open to candidates inside and outside of Colorado.  The expected salary range for this role is $99,000-$110,000/ YR. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. And the salary range for successful candidates outside of Colorado may differ based on location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.