Data Analyst

About the Company

Craft is a supplier intelligence company helping organizations accelerate data-informed business decisions. Our unique, proprietary data platform tracks thousands of real-time signals across millions of companies globally, delivering best in class monitoring and insight into global supply chains, among other company cohorts. Our clients, including Fortune 100 companies, government and military agencies, SMEs, asset management groups, and others, use our technology for supply chain intelligence, market intelligence and related use cases. Through our modular, secure, customizable portal, our clients can monitor any company they are working with and drive critical actions in real-time.

We are a well-funded technology company with leading investors from Silicon Valley and elsewhere, but are not your typical data or SaaS startup. Our CEO is a seasoned entrepreneur and Juilliard-trained cellist. The Craft team is globally distributed with headquarters in San Francisco and offices in London, UK and Minsk, Belarus. We fully support and encourage remote workers, and have team members across North America, Canada, and Europe. We are looking for innovative and driven people who are passionate about building delightful software to join our rapidly growing team.

In recent years, the global supply chain has experienced unparalleled disruption and unpredictability. This includes a global chip shortage, blockages in the Suez Canal, and cyberattacks closing down the largest refined oil pipeline system in the US. Over $4 trillion in revenue was lost in 2020 alone due to supply chain disruption. As a result, companies are working to improve their understanding and monitoring of their suppliers so they can proactively identify and prevent risk.

A note to candidates

We are an equal opportunity employer who values and encourages diversity, equity and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the role

In this role you will

• Function as a strong strategic thought partner to key stakeholders by proactively identifying opportunity areas, translating them into structured analysis, generating actionable insights, and advocating for proposed next steps and roadmap approaches to key stakeholders.
• Develop KPI monitoring rituals and frameworks across business and technical teams.
• Own the end-to-end development of dashboard and visualizations from requirements gathering, to iterative development with stakeholders, to final launch and communication of insights.
• Monitor initiatives while effectively communicating business value through the creation of reporting, data sources, data visualizations, and ad-hoc analysis.
• Develop and maintain SaaS metrics and dashboards, in addition to ad hoc analysis to help drive strategic business decisions
• Develop a deep understanding of customer journey phases and key business metrics
• Perform analytical deep-dives to analyze problems and opportunities, identify the hypothesis and design & execute experiments.
• Work with core product and product growth stakeholders to provide analytical support for ongoing needs and large initiatives.
• Collaborate with Engineering to advance data infrastructure and governance
• Deliver effective presentations of findings and recommendations to multiple levels of stakeholders, creating visual displays of quantitative information.
• Empower self-service data insights for teammates of varying technical skill sets through effective tooling.

What we’re looking for

• Passion for data and analytics
• Advanced/expert level SQL experience
• Bachelor’s in a quantitative discipline such as statistics, applied mathematics, economics, computer science, engineering, or a related field; or equivalent analytical acumen/analytics experience
• 3+ years analyzing data in a work environment 
• Demonstrated experience using data and analytical abilities to help solve problems and make decisions
• Demonstrated experience using a variety of tools including SQL, Looker, MixPanel, Tableau, etc. to analyze and model raw data sets
• Experience using dbt, Airflow
• Python and Python tools (Jupyter notebooks, functions, pandas, sklearn, matplotlib, etc.), R for data science, Javascript, etc. experience
• Experience working at a high-growth, SaaS or B2B product company
• Strong attention to detail
• Strong prioritization & organizational skills
• Excellent verbal & written communication skills

Benefits

• Competitive salary + equity at a well-funded, fast-growing startup
• Unlimited vacation time
• Option to work remotely
• Covered vision, dental, and health insurance
• 401K
• Monthly Wellness/Learning stipend
• Apple laptop
• Workstation allowance (standing desk, chair, monitor, etc)
• Collaborative, high-paced, supportive culture