Product Management Director, Experian Data Quality (US Remote)

Company Description

Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped economies and communities flourish – and we’re not done.

Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ ‘big-thinkers’ and ‘can-doers’ that share our purpose #uniquelyexperian

Job Description

What you'll be doing

• Responsible for the fiscal year (FY) attainment of budgeted revenue and EBIT goals of two main product suites: Data Enrichment (Phone, Email, Address) and Data Quality/Governance (Hosted/Non-hosted SaaS, Aperture Data Studio)
• Work directly with the VP of Product & Marketing to ensure both tactical plans and strategic vision are appropriate and position product suite for growth and success
• Leverage knowledge of Software as a Solution (SaaS) product models and conduct/direct research to develop and drive product strategy for North America clients and marketplace
• Create and maintain product roadmaps inclusive of new product releases, proof of concept efforts, and product retirement plans
• Establish deep product expertise and partner relationships with Experian Data Quality (EDQ) Global Teams to ensure North America value propositions are clear and achievable
• Identify buyer/user personas and target markets, and develop and execute product positioning (internal and external) for Sales leaders and related Sales teams (Business Development Resources/BDRs)
• Work closely with Operating Teams for product delivery inclusive of Salesforce pricing and quoting capabilities, and business continuity plans
• Engage and mange vendors/partners/suppliers that enhance EDQ product capabilities and achieve ROI thresholds
• Execute annual risk management reviews of product solutions and identify risk controls when needed
• Provide leadership to a team of Product Owners, Product Analysts and Software Solution developers
• Plan, prioritize, and maintain product feature backlog and development for the product suite via Agile methodology
• Support direct team with the development of use cases/stories, epics and themes to ensure work focuses on those with maximum value and are aligned with product strategy
• Lead the product release plans and set expectation for delivery of new functionalities
• Ability to stay current on relevant market activities/trends, the competitive environment, emerging solutions and technologies which are relevant/impact the product area and identify and communicate obstacles/partnership or acquisition opportunities to manager
• Own and develop product collateral in partnership with marketing team including product brochures, website content, infographics, videos, white papers, client presentations, etc.
• Support sales with product expertise and tools such as product collateral, communication updates, ongoing sales training, client presentations/product demonstrations, RFP/RFI responses, competitive positioning documents, and other relevant materials
• Work closely with legal and compliance to establish the necessary product documentation and reviews before delivering product enhancements to the market
• Establish reporting and continuously monitor product revenue and pipeline, and leverage data to forecast product revenue and participate in monthly revenue reviews
• Lead and manage processes for obtaining client feedback through Voice of Client (VOC) efforts, collaborate with sales and account management teams and leverage to inform product plan and enhancements and ensure high levels of client satisfaction
• Present product overviews and details to both internal/external, conferences,  and webinars

Qualifications

What your background looks like

• 6+ years' of experience in product management as a product owner or product manager required
• Demonstrated experience in Software as a Solution
• Prior experience managing a team 
• Strong business acumen in data quality, data enrichment, data governance
• Experience with broad regulatory agencies (e.g., CFPB, OCC, FTC) and requirements (e.g., Privacy, GLB, FCRA)
• Experience in at least one of the following: Financial Services/Retail Banking, FinTech, Consumer Retail, Healthcare, Commercial/Small Business, Mortgage, Automotive, Marketing Services
• Strong knowledge of Agile process and principles
• Experience working with existing and emerging products
• Knowledge of Microsoft Office (Word, Excel, Visio), Confluence, and Jira
• Excellent creative and technical writing, editing and coordination skills
• Strong knowledge of the documentation process from design to commercial release
• Experience developing user-friendly, custom-facing knowledge for a variety of audiences
• Highly self-motivated and goal-oriented with strong analytical and problem-solving skills
• Ability to interact with various leadership levels, including Director and VP level and internal departments (Sales, Marketing, Customer Support)
• Bachelor's degree in product/operations management, information technology, computer science, engineering, or related field required
• Travel will be required 25% 

Perks

• ​20 days of vacation accrued annually, five sick days, and two volunteer days (plus twelve paid holidays) 
• Competitive pay and comprehensive benefits package, with a bonus target of 20% 
• This role can be remote long-term or you can work out of one of our offices 
• People-focused culture where personal and professional growth is prioritized 
• Recognition and celebration of performance and achievements 
• Power to bring your whole self to work – where your differences and values will be respected and celebrated 
• Employee Resource Groups set up and run by employees, for employees. These networks build, celebrate, and further understanding of the diverse identity and experiences within Experian, in support of our commitment to diversity and inclusion 
• International network of peers; mentorship programs

Additional Information

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe.  See our DEI work in action!

Please contact us at JobPostingInquiry@experian.com to request the salary range of this position (please include the exact Job Title as it reads above in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including 12 company paid holidays and parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian Careers - Creating a better tomorrow together

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