External Data Manager

At GSK we see a world in which advanced applications of machine learning and AI will allow us to develop novel therapies to existing diseases and to quickly respond to emerging or changing diseases with personalized drugs, driving better outcomes at reduced cost with fewer side effects. It is an ambitious vision that will require the development of products and solutions at the cutting edge of machine learning and AI. If that excites you, we'd love to chat.

The External Data Manager is a key role in GSK R&D with a purpose to provide comprehensive end user support and direction for designated information products (e.g. specialist external databases covering Life Science, Chemistry/Patents, Competitor/News, eJournals, eBooks, Document Delivery, and Copyright) to optimise GSK’s return on investment.  This role requires an in-depth content and technical knowledge of the supported information products to ensure the products meet business requirements, to aide in vendor management and to provide the right level support in the business.

The External Data Manager will liaise with various teams to ensure technical access, support, and maintenance of the products, provide content quality control, and maintain the Mobile library. This role sits within the AIML team at GSK, which is an exciting and innovative area.  

We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.

We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work.

Discover more about our company wide benefits and life at GSK on our webpage Life at GSK | GSK

In this role you will

• Maintain detailed content and technical knowledge of the supported products and services.  Manage relationship with vendors and have appropriate vendor oversight.
• Portfolio Review – lead the review to ensure supported products meet the needs of the business through metrics analysis and user feedback in the business to determine ROI of products in the portfolio.  Oversight of dashboard build.
• In conjunction with Procurement, provide input to help to develop negotiation strategies to ensure cost-effective procurement of the required content/services.
• Maintain usage metrics/value measurements for assigned content/services to demonstrate return on investment, feed into content/service reviews and support effective contract negotiations.
• Lead the comms/engagement and training strategy for supported content/services to ensure optimal return on investment by GSK staff.
• Liaise with internal IT groups and external vendors for content/service area to ensure the service runs smoothly.
• Gain and maintain an awareness of the external published information landscape relevant to assigned content/service area.
• Lead in the change management associated with upgrades to supported content and services, or for the implementation of new or alternative content and services.
• Budget oversight and forecasting.

Why you?

Qualifications & Skills:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s Degree in Life/Physical Science or Information Science
• Pharmaceutical Experience
• Information Management Experience
• Published Information content knowledge/experience.
• Previous experience with sophisticated data analysis; ability to draw conclusions in absence of definitive quantitative evidence.
• Ability to define and articulate strategic intent, with a clear understanding of the difference between strategic and tactical issues.
• Experience in navigating decisions and/or execution through multiple parties in major, matrixed organizations

Preferred Qualifications & Skills:

If you have the following characteristics, it would be a plus:

• Post Graduate Degree in Life/Physical Science or Information Science
• Demonstrates capability to proactively identify and resolves issues with minimal oversight
• Interest in emerging technologies that impact published information products/services
• Ability to work in an agile and flexible environment where process maybe unclear or need to be developed. 
• Highly effective communicator (spoken, written, listener).

Closing Date for Applications: Tuesday 26th March 2024 (COB)

Please take a copy of the Job Description, as this will not be available post closure of the advert. 
When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process.  If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact 0808 234 4391. This will help us to understand any modifications we may need to make to support you throughout our selection process.

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Why Us?

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on Ukdiversity.recruitment@gsk.com or 0808 234 4391. 

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive .

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it.  Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

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