Data Scientist (Nordic)- Personal Banking Analytics

Job ID: 23204 

Would you like to join forces with sharp minds, combining the vast data we have in Nordea? Where the growing analytical capabilities are providing the insight and targeting required for great customer experience and successful achievement of Personal Banking´s business objectives. We are now looking for a data scientist to be part of enhancing the BI agenda and to collaborate closely with the key stakeholders in Personal Banking, as well as colleagues across the data and analytics value chain in all countries to further enhance data driven commercial activities and customer engagements. 
 
At Nordea, we’re committed to being a partner our customers and society can count on. Compliance and integrity go hand in hand. Joining us means you’ll have an impact on how we do banking – today and tomorrow. So, bring your ideas, skills and unique background. With us, you’ll be in good company with plenty of opportunities to collaborate, grow and make your mark on something bigger. 
 
Your Future Responsibilities are: 

Welcome to the newly established Data, Digital Sales & Engagement unit. We add value by providing strong capabilities for delivering great digital engagements to our customers, insights to support our commercial activities as well as ensure the data availability, governance and quality needed in support of Personal Banking´s customers and business plans. As a member of the team you’ll play a valuable role in ensuring we leverage the data as well as the analytical capabilities across Nordea to deliver relevant and targeted customer engagements and identify key business opportunities. 
 
You will be working closely with Digital Sales & Engagement, the Commercial Hubs, representatives from the Branch network and Contact Centre in Personal Banking, to develop insights and customer targeting to support the steer of our commercial activities and digital engagements.  

It will be of great importance to collaborate closely with colleagues across the bank, such as Group Data Management Office, Group Finance, One Tech, Digital Wealth and Transaction Banking to ensure we develop our data foundation and analytical capabilities to become an even better bank for our customers and in support of Personal Banking´s business goals. 

You’ll join a team of analysts bringing a wide range of capabilities in order to drive our proactivity, relevance and engagement towards our customers even higher. The role can be situated in any of the Nordic Capitals.  
 
What you’ll be doing: 

• Enable our colleagues across Personal Banking to become even more data and insights driven in how we serve our customers 
• You will be responsible for driving analytic solutions & designs to guide personalization for marketing efforts using data from various channels: Web, Net/Mobile, CRM system etc.  
• You will be using statistics, data mining, machine learning techniques to deliver data driven insights and solutions 
• You’ll join the Nordic Personal Banking Analytics team (unit of Data, Digital Sales & Engagement), driving Nordea's analytic mandate to support Personal Banking across multiple functions such as Marketing, Pricing, Operation etc. 

 
Who You are: 

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and helps us deliver great experiences to our personal banking customers. 
 
To succeed in this role, we believe that you: 

• You are collaborative and enthusiastic in your work and have great interpersonal skills for dealing with a wide range of stakeholders 
• You have a keen eye for detail, are diligent, and like to challenge the status quo 
• You have a passion for numbers and how they are derived 
• You have an interest in object-oriented programming 
• You have the ability to and are committed to learn and improve your skills in a fast-paced, changing world 

 
Your experience and background: 

• You have great SQL skills and a keen interest in analytics, including data definition language as well as data manipulation language. 
• You are fluent in English and preferably fluent in at least one of the Nordic languages 
• Experience with BI tools such as Power BI is considered a plus, along with exposure to programming languages such as Java. 

If this sounds like you, get in touch! 

Next steps 

Submit your application no later than 08/04/2024. For more information, you’re welcome to contact Nordic BI Lead, Matthew Scott at matthew.scott@nordea.com alt. mob +358503444561 between 2pm and 4pm CET on weekdays. 

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.

Only for candidates in Sweden: For union information, please contact finansforbundet@nordea.se or SACONordea@nordea.com.