QA Lead / Business Data Analyst

Founded in 2015 and rapidly expanding, Fresh Gravity (www.freshgravity.com) is an exciting business and technology consulting company that is at the cutting edge of digital transformation. We drive digital success for our clients by enabling them to adopt transformative technologies. We provide a range of services: from Data Management, Data Science & Analytics, to API Management/Integration and Artificial Intelligence.

In a short time, we have crafted an exceptional team who have delivered impactful projects for some of the largest corporations in the world. We are on a mission to solve the most complex business problems for our clients using the most exciting new technologies. And we are looking for top talent to join us in our quest.

Fresh Gravity’s team members are authorities in their field, but know how to have fun, too. We’re building an inspiring, open organization you’ll take pride in. We challenge ourselves to grow – every day. We create value for our clients and partners – every day. We promise rich opportunities for you to succeed, to shine, to exceed even your own expectations.

We are thoughtful. We are engaged. We are relentless. We are Fresh Gravity.

Fresh Gravity is an equal opportunity employer.

Requirements

The QA Lead / Business Analyst serves as a bridge between the quality assurance (QA) team and business stakeholders, ensuring that software solutions meet both technical and business requirements. This role requires a combination of analytical skills, domain knowledge, and expertise in quality assurance practices. The QA Lead/Business Analyst is responsible for defining testing strategies, identifying business needs, and facilitating communication between technical and non-technical stakeholders.

• Collaborate with business stakeholders to gather and analyze requirements for software projects.

• Translate business needs into clear and concise user stories, use cases, and functional specifications.
• Ensure that requirements are documented accurately and are aligned with project objectives.
• Develop test plans, test cases, and test scripts based on project requirements and user stories.
• Define testing strategies and methodologies, considering factors such as risk assessment, resource allocation, and project timelines.
• Coordinate with QA team members to ensure comprehensive test coverage and effective test execution.
• Lead and oversee the execution of test cases and test scenarios, ensuring that software solutions meet quality standards and functional requirements.
• Identify and document defects, track defect resolution progress, and verify fixes to ensure software integrity.
• Generate test reports and metrics to provide stakeholders with visibility into testing progress, defect trends, and overall quality status.
• Analyze business processes and workflows to identify opportunities for optimization and efficiency gains.
• Recommend solutions and enhancements to address business challenges and improve operational effectiveness.
• Collaborate with stakeholders to implement process improvements and measure the
• Serve as a liaison between business stakeholders, development teams, and QA teams, facilitating communication and ensuring alignment on project goals and priorities.
• Conduct stakeholder meetings, workshops, and presentations to gather feedback, provide updates, and address concerns.
• Build and maintain strong relationships with stakeholders, fostering a collaborative and customer-centric approach to software development and quality assurance.
• Analyze existing business data and process to come up with recommendations on quality and improvement.
• Generate data quality reports as per business requirements.
• Provide guidance and support to QA team members, business analysts, and other project stakeholders on best practices related to QA processes, tools, and techniques.
• Conduct training sessions and knowledge sharing sessions to promote continuous learning and skill development within the organization.

Additional Needs:

• The candidate will be expected to be able to support a variety of responsibilities as listed below. The exact nature of work to be performed will vary from project to project.
• Knowledge of Reltio MDM is a Plus.
• Must be willing to work various US time zones with willingness to engage with teams from India at other hours of the day.
• Must have authorization to work in the United States with no visa sponsorship requirements.
• Must be open to travel up to 25% as needed.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
• Proven experience in quality assurance, business analysis, or a related role.
• Strong analytical and problem-solving skills, with the ability to understand complex business requirements and translate them into actionable solutions.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Proficiency in QA methodologies, testing tools, and business analysis techniques.
• Certification in quality assurance (e.g., ISTQB) or business analysis (e.g., CBAP) is a plus.

Benefits

In addition to a competitive package, we promise rich opportunities for you to succeed, to shine, to exceed even your own expectations. In keeping with Fresh Gravity’s challenger ethos, we have developed the 5Dimensions (5D) benefits program. This program recognizes the multiple dimensions within each of us and seek to provide opportunities for deep development across these dimensions. Enrich Myself; Enhance My Client; Build my Company, Nurture My Family; and Better Humanity