Tender Business Intelligence Manager

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

At Roche, we are a global healthcare company with over 100,000 employees across 100 countries. We are dedicated to pushing the frontiers of healthcare through innovation, curiosity, and diversity.

The Position: 

As a member of our team, you will hold the position of Tender Business Intelligence Analyst. Reporting to the Subchapter Lead Contract & Bid, your primary objective will be to drive continuous improvement through analysis and learning, with the goal of enhancing effectiveness in the Bidding process. You will play a crucial role in identifying critical success factors, underlying patterns, and emerging trends to support the organization's competitive intelligence efforts in both public and private contracting.

Your Key Responsibilities:

Methodology Tender Phase and Post Tender:

• Develop, communicate, implement, update, and monitor the Tender Phase Methodology within the Customer for Life framework.
• Evaluate compliance with the Methodology by participating as an observer in various Tender Phases, identifying deviations or gaps, and proposing and implementing improvements.
• Integrate Tender2Cash with the Tender Phase methodology to ensure consistency and efficiency.

Data Collection and Analysis:

• Gather and analyze data and information from both internal and external sources related to public tender market activities.
• Structure and make this information easily accessible to facilitate analysis and informed decision-making for successful operations.
• Act as a liaison between the organization and participants in the bidding process, identifying their needs and providing relevant information throughout the entire tender lifecycle.
• Automate data extraction, recording, and visualization processes to maximize efficiency.

Monitoring of the Tender & Contract Management System:

• Constantly monitor the technical aspects of the information system, maintaining a strong relationship with the system provider.
• Review and manage user access and permissions to ensure proper system functionality.
• Ensure the quality and integrity of the database.

Training and Support:

• Organize and facilitate training sessions to enhance user knowledge and proficiency in the information system.
• Develop comprehensive training materials to support system usage.
• Provide second-level support to all system users, addressing their queries and concerns effectively.

Monitoring of Competitor Awards:

• Collect and analyze external data related to competitor activities and awards.
• Conduct in-depth studies and analysis by product line or specific products of interest.
• Incorporate relevant data into the organization's information systems to improve decision-making.

Reporting and System Development:

• Create preconfigured reports tailored to meet the specific needs of users.
• Design and develop dashboards to provide a visually appealing and user-friendly interface for accessing critical information.
• Continuously improve and optimize the necessary information systems through testing and refinement.
• Coordinate the implementation of new releases and updates of the Tender & Contract Management system.

Won&Lost Analysis:

• Organize and coordinate quarterly analysis sessions to evaluate won and lost opportunities.
• Prepare detailed reports outlining the analysis process, conclusions, and action plans for each session conducted.
• Consolidate general conclusions and develop periodic action plans based on the insights gained from the analysis.
• Lead closure and analysis sessions for key won and lost cases, providing comprehensive reports to aid decision-making.

Who You Are: 

• Strong analytical skills with the ability to gather, interpret, and analyze complex data and information.
• Excellent communication and interpersonal skills to effectively collaborate with various stakeholders.
• Proactive mindset with a focus on continuous improvement and the ability to identify opportunities for enhancement.
• Detail-oriented and highly organized, capable of managing multiple tasks and meeting deadlines.
• Proficient in utilizing information systems and tools for data analysis and reporting.
• Knowledge of the tendering process and public/private contracting would be an advantage.
• Fluent in both English and Spanish is required.
• Bachelor’s Degree in a relevant field or equivalent work experience.

What Is Here For You:

• The opportunity to contribute to the improvement of our bidding processes and overall effectiveness in public and private contracting.
• Access to valuable data and information, enabling you to enhance decision-making and drive successful operations.
• Professional growth and development through training sessions and exposure to various aspects of the tendering and contracting domain.
• The chance to work with a diverse team of professionals and collaborate with stakeholders at different levels within the organization.
• A supportive and inclusive work environment that values your expertise and encourages innovation.
• Competitive compensation and benefits package aligned with industry standards.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.