Data Analyst, People Data

Remote - US

Full Time USD 87K to 137K
Twilio logo
With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations.
Apply now Apply later

Because you belong at Twilio.

The Who, What, Why and Where

Twilio is growing rapidly and seeking a Data Analyst to be a key partner with a passion to elevate the employee experience and help leaders make data-driven decisions about our employees. This person will excel at storytelling with data, approach problems with an analytical mindset, and be driven to get to the root of the problem.


Twilio is looking for an analyst who lives the Twilio Magic and has demonstrated a strong background in data acumen and analytics.  They also have:

  • 5+ years designing, running, and presenting data analysis.
  • 5+ years experience querying data (SQL or similar) or performing statistical analysis (R, Python, or similar).
  • 5+ experience developing in data visualization tools such as Tableau, including dashboard development.
  • Analytically driven with experience manipulating large data sets in SQL or equivalent, and drawing actionable insights from data. 
  • Experience with data development tools such as Snowflake, Fivetran, Python and APIs.
  • Ability to program in python or similar programming languages. 
  • Experience developing robust ad-hoc reports that are easy to understand.
  • Experience with AWS cloud services: EC2, EMR, RDS, Redshift.
  • Proven experience building relationships among multiple teams.
  • Experience explaining data analyses to cross-functional teams who are not focused on analytical work
  • Experience communicating with and influencing technical and non-technical audiences. 
  • Experience working autonomously and collaboratively in a rapidly growing environment.


As a data analyst in People Analytics, you will live the Twilio Magic values:

  • WRITE IT DOWN: Analyze internal HR data and provide key findings to stakeholders.
  • DRAW THE OWL: Synthesize operational reporting requirements into self-service tools or dashboards. 
  • BE AN OWNER & BE BOLD: Lead or assist in decision making involving the employee lifecycle at Twilio.
  • EMPOWER OTHERS: Interact extensively across all functional teams and have significant exposure to our executive leadership.
  • NO SHENANIGANS: Ensure the consistent exercise of appropriate judgment and discretion in data analysis, data quality, and presentation.


The People Analytics team is central to Twilio's talent strategy and growth. We work closely with senior leadership to guide employee strategy and measurement. We lead all aspects of identifying, evaluating, and presenting key insights that tell the story behind the numbers, our employee experience, and key drivers.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.


This position will be Remote US. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 


Denver/Boulder Metro:

Salary Range: $99,840.00 - $137,280.00

Rest of Colorado:

Salary Range: $87,360.00 - $120,120.00

Non Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks 
Job region(s): Remote/Anywhere North America
Job stats:  18  5  1
  • Share this job via
  • or

Explore more AI/ML/Data Science career opportunities