Data Analyst

At ASAPP, we are on a mission to build transformative machine learning-powered products that push the boundaries of artificial intelligence and customer experience. We focus on solving complex, data-rich problems — the kind where there are huge systemic inefficiencies and where a real solution will have a significant economic impact. Our CX performance platform uses machine learning across both voice and digital engagement channels to augment and automate human work, radically increasing productivity and improving the efficiency and effectiveness of customer experience teams.
The data engineering team at ASAPP powers the core of our data and analytics products. ASAPP's products are based on natural language processing and serve tens of millions of end-users in real time. We need sophisticated metrics to monitor and continuously improve our systems.
As our operations keep growing, we encourage applicants from all locations in Argentina to apply. 

What you'll do

• Design customer-facing metrics schemas to power our dashboards
• Write production-grade Redshift SQL queries to transform events into metrics
• Manage and maintain Airflow ETL jobs
• Test query logic against defined business use cases
• Work across teams to gather requirements and understand reporting needs
• Investigate metric discrepancies and data anomalies
• Debug and optimize queries for other business units
• Review schema changes across various engineering teams
• Maintain high-quality documentation for our metrics and data feeds
• Collaborate closely with our product analytics team to validate metric correctness

What you'll need

• Strong understanding of data modeling from an analytics perspective
• Expertise in at least one variation of SQL. We use Amazon Redshift and MySQL.
• Technical knowledge of data exchange and serialization formats such as Protocol Buffers, Avro, YAML, JSON, and XML
• Familiarity with workflow management systems such as Apache Airflow, or Oozie

What we'd like to see

• B.S. (or equivalent experience) in information technology, mathematics but an economics background can work
• Previous experience in a data analyst or business intelligence role
• Interest in A/B testing analysis, anomaly detection, or complex event processing

Benefits

• Competitive compensation
• Stock options
• OSDE 410 for the family group
• Wellness perks
• Mac equipment
• 3 weeks vacation
• Training and development
• English lessons

ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at careers@asapp.com to obtain assistance. #LI-MK1 #LI-Remote