Business Intelligence Analyst

About us

Founded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalised, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all their travel needs, including transfers, sightseeing trips, and local information, in the easiest, friendliest, and most personalised way possible. Welcome's drivers are experts in the area and share their local know-how to make travellers feel at home wherever they are. The company has also introduced contactless rides, thorough cleaning protocols, and protective equipment to make every journey safe.

Being a travel tech startup, Welcome continues to grow and scale its operations and is quickly becoming a global category leader for in-destination travel services.

• One of the highest-rated global transportation companies with a rating of 4.9/5 stars
• 280 destinations with a goal to reach 350 by 2024
• Over 2,000 travel partners including 1,000 hotels, numerous vacation rentals, and travel agents, adding 50+ new ones every month
• Over 1.5 Million happy travelers every year

⭐️ If you want to dive deeper into the awesomeness of Welcome's culture, click on this link to check our TikTok account.⭐️

The Team

We are a group of vibrant diverse people who love traveling and never settle on quality. Each one of us didn’t join Welcome by chance and believes deeply in what Welcome is trying to achieve, so we work relentlessly to make that happen. We challenge common logic, focus on design, put simplicity and usability first, and create memorable experiences. We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields. We stay humble along the way, with a “pay it forward” mentality, but with big and bold goals.

About the role

Welcome is looking for a Business Intelligence Analyst to join our fast-growing and dynamic organization. As our Business Intelligence Analyst , you will play a critical role in driving financial insights and enabling data-driven decision-making throughout the organization. You will be responsible for gathering and analyzing financial and operational data, building financial models and forecasts, creating reports and dashboards, and providing actionable insights to the finance and operations team and other stakeholders.

Responsibilities

• Partner with cross-functional teams to gather financial and pricing data and ensure data accuracy and consistency.
• Enhance and maintain financial models and forecasts.
• Conduct insightful analysis and expose major and minor weaknesses, providing formidable solutions that deliver great value.                                                                                          
• Improves existing financial and pricing reports and designs new ones. Provides suggestions and action points to the CFO and Head of Drivers Operations.
• Collaborate with internal and external teams to implement automation and transformation projects for the finance and operations department.
• Create, distribute, and maintain financial reports and dashboards.
• Collaborate with stakeholders from Finance and Operations department to define and track key financial KPIs.
• Identify trends and anomalies in financial data and investigate root causes.
• Participate in financial planning and budgeting processes.
• Stay up-to-date with industry trends and best practices in financial analysis and reporting.

The tools that you'll use on a daily basis are:

• DBT (Data Build Tool), expect to work a lot with it as it will be your primary tool for daily operations.
• The core of our data stack is enriched by: Google GCP, Vertex AI for machine learning workflows, and BigQuery PostgreSQL for our database needs.
• Top-tier solutions to enhance collaboration on our codebase and monitor our production include: GitHub CI / DI for continuous integration and delivery, ensuring seamless code deployment and management.

Requirements

• Bachelor's degree in STEM fields such as mathematics, physics, computer science, or related fields.
• Proven experience in data analytics, preferably in fast-paced environments.
• Experience working with a world-class CRM.
• Experience with data visualization tools like Power BI, Tableau, Looker.
• Strong knowledge of SQL; proficiency in Python and R is a plus.
• Advanced proficiency in Excel and financial modeling.
• Proficiency in Microsoft/Google Suite, including advanced spreadsheet skills with the use of functions like sumproduct or index(match()).
• Excellent written and verbal communication skills in English; proficiency in extra languages is welcome.
• Strong analytical mindset and problem-solving skills.
• Ability to communicate complex KPIs clearly and concisely.
• Ability to work independently and manage multiple priorities.
• Experience in the travel industry is a plus.
• Out-of-the-box thinking.
• Friendly and upbeat personality.

Benefits

• Competitive salary package
• Private Health Insurance Plan
• Vibrant and fresh work environment at the center of Athens
• Flexible work-from-home policy
• The tools you need to successfully perform your daily tasks
• The unique opportunity to join “the next big thing” at the ground level

Interested? If we got you excited and you think you have what it takes to join a young, well-funded, and fast-growing startup, then just hit the "Apply for this job" button!