Senior Product Manager

Job Description

YOUR ROLE AS A SENIOR PRODUCT MANAGER:

• Collaborate closely with stakeholders in AirAsia to conceptualize, define, design, develop and deliver the product backlog to provide a device, channel and medium independent experience to customers and merchant in the areas of customer support, merchant support, back office systems, etc

• Bring ease of use and simplicity to AirAsia digital platforms enhancing the overall customer and merchant experience

• Work with software engineering team to work on new ideas from conceptualization to prototyping to engineering to production

• Providing vision and direction to the Agile development teams and stakeholders throughout the project and create requirements and stories

• Ensure that the team always has an adequate amount of groomed backlogs to work on.

• Plan and prioritize product feature backlog and development for the product

• Define product vision, road-map and growth opportunities

• Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with the maximum value that is aligned with product strategy

• Lead the planning of product release plans and set the expectation for delivery of new functionalities

• Play an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals Research and analyze market, the users, and the roadmap for the product

• Follow our competitors and the industry

• Keep abreast with Agile/Scrum best practices and new trends

WHO YOU ARE:

• Possess Degree in Computer Science, Engineering or relevant field

• Minimum 6 years of overall experience, with at least 3 years in a Product Management role, preferably in E-Commerce, Customer Support, or Merchant Support.

• Proficiency in A/B testing and conversion rate optimization (CRO).

• Previously managed high traffic E-Commerce sites (500k+ visitors per day)

• Good understanding of APIs and Microservices, Data Science, UI/UX, Javascript and/or python

• Good understanding of cloud (preferably Google cloud) and associated areas like app engine, pub/sub, cloud storage, monitoring, big query etc In-depth knowledge of Agile processes and principles

• Outstanding communication, presentation and leadership skills

• Prior experience working in the Travel or Ecommerce domain is a big plus Excellent organisational and time management skills Sharp analytical and problem-solving skills Creative thinker with a vision

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Join us in shaping the future of digital experiences at AirAsia!