Chatbot/PowerApps Developer

Chatbot/PowerApps Developer

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

The opportunity

As a developer within the Controlling Transformation Team you will play a key role in driving the design and implementation of digital-transformation solutions for our internal clients, specifically chatbots. Our mission is to empower businesses to streamline their finance processes, increase operational efficiency, and drive growth through cutting-edge Low-Code Automation and data-driven solutions.

In this role, you'll leverage the entire Microsoft 365 product suite to create impactful business solutions, with an eye towards emerging technologies and AI-assisted development practices that include tools like Microsoft Co-pilot Studio to optimize and enhance the development process.  While we value work experience, the right candidate will have a strong technical background and training, a passion for learning, and a desire to contribute to innovative projects

Your key responsibilities

• Design, develop and maintain chatbots using Microsoft Copilot Studio
• Understand user needs and translate them into effective chatbot functionalities
• Integrate chatbots with various platforms and APIs
• Train and fine-tune chatbots for optimal performance
• Continuously learn and stay updated on the latest advancements in chatbot technology
• Identify and troubleshoot technical issues related to chatbots
• Document development processes and best practices
• Develop and implement custom Microsoft 364 solutions in Power Platform using Power Apps, Power Automate, Power Bi dashboards
• You will team with various EY groups with digital capabilities to pursue and deliver digital solutions that will bring our digital vision and strategy to life.

Skills and attributes for success

• Curiosity and a love of learning: A genuine interest in new information and a desire to keep growing are essential drivers of self-directed learning.
• Time management: Effectively managing time allows for dedicated learning periods and consistent progress.
• Research skills: Knowing how to search for relevant information from credible sources, both online and offline, is crucial.
• Critical thinking and evaluation: The ability to assess the accuracy, relevance, and bias of information is essential for forming sound conclusions.
• Problem-solving: Approaching challenges with a strategic, solution-oriented mindset allows for overcoming obstacles in the learning process.
• Resilience and perseverance: Overcoming setbacks and persisting through challenges are essential for long-term learning success.

• Effective communication: The ability to articulate questions, share progress, and seek help when needed facilitates learning from others.
• Reflection and self-assessment: Reflecting on outcome of what has been delivered and identifying areas for improvement.
• Be able to work independently but also part of a team

To qualify for the role you must have

• Bachelor's degree in Computer Science, Software Engineering, or related field
• Experience with Chatbot development tools and platforms (Microsoft Copilot Studio a plus)
• Experience working with Azure Bot Framework
• Familiarity with natural language processing (NLP) concepts
• Experience with machine learning and artificial intelligence
• Knowledge of web development technologies (HTML, CSS, JavaScript)
• Experience with Microsoft 365 products (Teams, SharePoint, Power Apps, Power Automate, Power BI, Dataverse).
• Proficiency in AI-assisted development practices as part of the solution development toolkit.
• A portfolio showcasing relevant projects
• Ability to understand business requirements and translate them into technical implementation and create technical documentation
• Good knowledge of at least one of the following languages: C#, Python, VB.NET, HTML, CSS, Vba
• Solid understanding of relational databases such as: SQL Server, Oracle, MySQL, PostgreSQL
• Knowledge of other programming languages/technology from Microsoft Tech Stack
• Strong customer engagement skills, with the ability to bridge technology and business discussions to uncover the value of tech-enabled solutions.

Ideally, you’ll also have

• Microsoft Certifications relevant to the role.
• Experience with relational databases
• Solid understanding of integration technologies, APIs, and protocols

We are constantly looking for people with a strong desire to change the world, for the better. At EY we bring about a transformation, putting our purpose - Building a better working world - at the center of everything we do, and we are convinced that we can contribute to the transformation of the country with a strong and precise idea of future and innovation.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations –  Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.