Generative AI Program Manager (Confluence and JIRA) - Hybrid

 

Generative AI Program Lead – Engineering and Architecture Practice Governance and Adoption

Canada

Overview of Citi

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

About the Team

This role is in Delivery & Adoption which is part of CTO organization. Delivery & Adoption is responsible for coordinating the delivery of emerging technology using best practice program management and driving adoption, globally at Citi.

About the Role

This is a senior and hands-on role. The Generative AI Program Manager will work closely with stakeholders at all levels within the organization from Technical SMEs, specialist, users, vendors, end-users, and business stakeholders. The successful candidate will coordinate the delivery and adoption of Generative AI initiatives, executing top-down strategies (platform adoption/processes) for Citi, navigating regulatory compliance, company’s policies and coordinating federated teams.

Experience

• Solid knowledge of Program Management techniques including Prince2 and Agile
• Background in delivering and driving adoption of AI, Generative AI or other emerging technology
• Demonstrated ability to work in a dynamic environment with tight evolving timelines and multiple priorities
• Hands-on experience working in a highly regulated environment with processes which must be adhered to
• Demonstrated stakeholder management at all levels within the organization
• Demonstrated partnership with supporting functions (compliance, finance, regulatory risk, etc.)

• 10+ years’ experience in change management for large multi-national organization (preferred)
• Investment banking background useful
• Technical experience with JIRA and Confluence useful

Characteristics

• Highly motivated, self-starter, hands-on and outcome driven
• Organized and able to influence cultural change

• Ability to dive into detail, to find better solutions or understand the product or process better
• Able to work efficiently with virtual teams
• Consistently demonstrate clear and concise written and verbal communication
• Excellent presentation skills

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply

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Job Family Group:

Technology

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Job Family:

Digital Technical Program Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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