Sr. UI/UX Designer - Artificial Intelligence (ID:1213)

Project Description

You will thrive on the project if:

You are aggressive and pro-active
You can operate in a fast paced, dynamic environment
You can build partnerships that move our business forward
You build code that is simple, understandable, and clean
You see feedback or failure as motivation to learn and to grow
You believe data-driven decision making is the norm
You relate to/and want to work with Conversational AI experts

Responsibilities

• Set design requirements based on product requirements & information from internal teams and user research and explore different design solutions.
• Conduct user research, interviews, surveys and usability studies, translating findings into wireframes and prototypes and validate designs through usability tests.
• Collaborate with the cross-functional team by creating user flows and mockups in order to visualize and share your ideas.
• Consistently iterate and present your design solution in design review sessions.
• Maintain a cohesive and consistent user experience of the product.
• Deliver detailed, clear and accurate UX/UI designs to developers.
• Oversee the development and delivery of effective user interfaces.
• Support the QA team to make sure features are implemented as intended.
• Assess the impact of your designs and usability changes.
• Conduct industry research and stay up-to-date on best practices and emerging technologies & tools.

- Redesign Web Console homepage to better train users on what to expect/do
- Review and update mobile responsive design for web console / onboarding
- Refine onboarding flow to eliminate drop offs and friction
- Enhance visual design of webchat window and interactions

Requirements

• 6+ years of experience designing modern and complex web experiences
• Experience creating wireframes, clickable prototypes, design specs and detailed software visual design.
• An online portfolio showcasing a wide range of product design work.
• Deep understanding of information design fundamentals such as typography, layout, and information hierarchy.
• Experience with usability testing and data driven methodologies.
• Outstanding written and verbal communication skills, and ability to present work, ideas and suggested solutions to executives and stakeholders in English
• Experience working with design tools like Figma & Sketch.
• Proven experience in working with development and product teams.
• Understanding of HTML & CSS, and ability to discuss possibilities and constraints with developers.
• Prefered: Knowledge of accessibility and responsive design.

- Desktop web experience - most important for onboarding and Web Console
- Mobile app experience - Maven Business companion for on the go chatting
- Mobile web experience - current experience on mobile web is poor for onboarding and Web Console