Data Analytics Manager

Founded in Vancouver, Canada in 2003, Plenty of Fish is one of the early pioneers in the online dating industry, with one of the largest and most diverse communities of singles. We're one of the top revenue-driving brands in the Match Group (comprised of Tinder, OkCupid, Hinge and Match.com).
We love what we do, and have the ability to profoundly impact millions of people's lives every single day! Named one of BC’s Top Employers, Plenty of Fish is a great place to build friendships, grow your career and collaborate with top talent.
We work hybrid at Plenty of Fish - IRL in our downtown Vancouver office on Tuesday and Wednesday and work remotely the remainder of the week!
As the expert on Data & Product Analysis, you will be responsible for setting and delivering the highest standard of analysis and insights across our entire organization while developing your team of data & product analysts to do the same.

So, what will you do?

• Evaluate and monitor the health of our product and member ecosystem daily
• Validate the impact of our product initiatives and changes on our members; serve as an internal consultant to product and engineering teams on designing and implementing experiments to effectively identify the impact of new features, enhancements etc
• Collaborate with product managers across platforms (apps and core web), designers, and development teams to design, benchmark and measure experiments that drive key product decisions
• Drive data exploration on user behaviour to discover potential product enhancements driving higher user retention, engagement and satisfaction
• Leverage data from a disparate set of sources to analyze business performance, identify growth opportunities, and provide actionable insights to executive management
• Partner with marketing, finance and operations teams to develop advanced analytics models to quantify and measure the impact of key enterprise initiatives on the top-line and bottom-line growth
• Conduct research providing an objective lens into evolving consumer needs, behaviour and social norms that can serve as the basis for a longer-term strategic product roadmap
• Proactively identify product metrics and monitor product performance through dashboards and ad hoc analysis
• Serve as the analytics point of contact and function lead for the POF Executive team

You'll be a match for this role if you have..

• 5+ years of hands-on experience leading exploratory analysis and driving insights for a social and/or marketplace product autonomously
• 5+ years of experience in experimentation and testing
• 5+ years of hands-on experience working with structured and unstructured data sources
• 2+ years directly managing or mentoring other analysts
• Strong business acumen with a deep understanding of freemium monetization and business models
• The ability to drive hypotheses and action in a highly volatile and ambiguous environment

**We would love to hear from you, even if you don't match 100% of the requirements**

Why Plenty of Fish?• We're recognized as one of BC's Top Employers 2023! • Generous vacation, flex days, professional development days • RRSP matching, and employee stock purchase plan • Professional development budget and unlimited access to Udemy from day one• Match Group mentorship program• Parental leave top up and fertility preservation benefits• Extended health & dental benefits from day one• Corporate ClassPass membership and other wellness benefits • And many more on our careers page
Our Values• Be Proud - We own our ship. We see challenges as opportunities and take action. • Make Waves - We profoundly impact millions of peoples' lives, every day.• Dive Deep - We empathize with our members and use data to surface thoughtful decisions.• Crew Together - We're all working towards the same goals and win as a team.
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We’re committed to creating an equal and inclusive environment; we welcome all crew (and prospective crew) members regardless of race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, conviction unrelated to employment, or any other prohibited ground of discrimination recognized by applicable law.  Plenty of Fish is proud to be an equal opportunity workplace.
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please speak to your recruiter directly.