Head of Data Operations

47053 Threadneedle - London - 35

Ameriprise Financial Services

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In this role you will oversee Columbia Threadneedle’s Data Group Operations team in EMEA, focusing on optimizing data processes, ensuring data accuracy and integrity, and supporting data-driven decision-making across the organization. You will collaborate with Technology, Global Transformantion&Change and the Investments business unit to align data management practices with the company’s strategic objectives.
Specifically, you will be responsible for owning the relationship between the Data Group and the Investments division. You will represent the provision of comprehensive data management services globally and so ensuring high quality and timely delivery, risk control, efficiency, and on-going support to enable seamless delivery.
You will have a significant impact on Columbia Threadneedle Investments in the way we manage data and information as a highly valued enterprise asset thus enabling optimal efficiency, quality, and agility—for the benefit of our clients as well as internal Investment and front office employees. You will help lead a group of data focused employees located in EMEA on delivery of data while continuously driving the firm toward more efficient and risk-controlled data flows and use of authoritative sources.

How you'll spend your time..
Data Operations:
o Data Management and Governance: Establish and maintain data governance policies and procedures to ensure data accuracy, completeness, and consistency across the organization.
o Team Leadership: Lead, mentor, and develop a team of data professionals responsible for data processing, validation, and reporting.
o Operational Efficiency: Design and implement efficient data operations workflows, including data collection, ingestion, cleaning, and transformation processes backed up by rigorous and relevant SLAs and KPIs
o Data Quality Assurance: Develop and enforce data quality standards and controls. Monitor data quality metrics and implement corrective actions as needed.
o Regulatory Compliance: Ensure data practices comply with industry regulations and standards, such as GDPR, CCPA, and any relevant financial regulatory requirements.
o Master Data – Continue to build, integrate, and strengthen our master data solutions (e.g., client, product) into trusted and efficient authoritative sources across the firm. Execute and develop master data strategy and roadmap while supporting the day-to-day master data needs for the firm. Develop the team’s mastering skills and increase leverage of the master data platform.
o Innovation and Continuous Improvement: Stay abreast of industry trends and technological advancements to drive innovation in data operations and support the company’s growth.


Investments/Front office Relationship lead:
o Cross-Functional Leadership: Work closely with Technology, Market Data Vendor management, Data Group, Investment senior leadership, and other teams to bring data solutions to market. Serve as the bridge between technical and non-technical teams, ensuring clear communication and collaboration.
o Technology Management: Collaborate with IT to select and manage tools and technologies for data management, storage, and analysis. Ensure robust data security and privacy practices.
o Stakeholder Management: Serve as the overall owner for data-related queries from the Investments department globally and for all departments across EMEA. Build and maintain strong relationships with stakeholders to ensure alignment and foster collaboration.
o Product Strategy Development and communication: Communicate the vision and strategy for data products and their development and availability on the Data Platform to internal clients within Investments.
o Feedback: Conduct user research and gather feedback to understand the needs and pain points of users. Use this insight to inform product features, enhancements, and user experience working with the data group senior leadership team.

To be successful in this role you will have..
• Ability to influence change and outcomes with senior leaders outside reporting lines/department.
• Experience with maintaining internal client relationships to drive, through collaboration, business and data driven outcomes towards increased flow and reduced costs in the operating model.
• A leader who began their career in technical role and migrated to business/data leadership position.
• Experience with enterprise information strategy development, concepts, and execution responsibilities

About Columbia Threadneedle Investments

Working at Columbia Threadneedle Investments you'll find growth and career opportunities across all of our businesses.

We're intentionally built to help you succeed. Our reach is expansive with a global team of 2,500 people working together. Our expertise is diverse with more than 650 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients' specific requirements.

Columbia Threadneedle is a people business and we recognise that our success is due to our talented people, who bring diversity of thought, complementary skills and capabilities. We are committed to providing an inclusive workplace that supports the diversity of our employees and reflects our broader communities and client-base.

We appreciate that work-life balance is an important factor for many when considering their next move so please discuss any flexible working requirements directly with your recruiter.


 

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Tags: Data governance Data management DataOps Data quality Data strategy KPIs Privacy Research Security

Perks/benefits: Career development Flex hours Startup environment

Region: Europe
Country: United Kingdom

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