Team Lead, Merchant Data Analytics

This is Adyen

We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Speed is the foundation of our company. We think fast. We work fast. We launch fast. We are honest, direct, and try to have some fun too. We’re creating our own path, with a global team driving sustainable growth. To maintain our momentum, we need people to join us in finding new ways of solving our unique challenges - people like you.

Team Lead, Merchant Data Analytics 

Adyen is looking for a passionate and experienced leader to scale our Merchant Data Analytics team that’s turning data into value for our customers. You and your team will partner with our strategic merchants to run experimentations and provide actionable insights to improve overall Adyen’s offering. You will guide and develop Data Analysts that turn ad hoc insights into long term scalable solutions. 

What you’ll do

Data Strategy - Work with local and global teams to align on data strategy and prioritisation. Develop mid to long term strategy, manage sprint planning and stakeholder engagement. 

Hire, Grow, Retain -  Recruit and hire diverse talented Data Analysts who will help Adyen and our merchants grow. Coach and mentor members of the Data team to create an inspiring and collaborative team environment with an open communication/feedback culture.

Analyse – Partner with internal and top global merchants effectively communicate actionable insights and improve our payment optimisations. 

Build to Scale - Turning ad hoc findings to scalable solutions that benefit all merchants. Build framework and best practices to develop global alignment as we scale. 

Who you are

• You are currently leading a technical team and people centric. 
• You have great verbal and written communication skills, and are comfortable talking to tech & non-tech, as well as merchants and internal stakeholders from every part of the business.
• You are innovative, love dealing with ambiguity and have strong problem-solving capabilities.
• You understand the importance of data accuracy, automation and scaling, and can translate business needs into robust data models and solutions.  Excellent analytical and modeling skills, with proficiency in tools such as R, Python, and database SQL. Experience with data visualisation platforms (e.g. Tableau, Looker).
• You are curious about what pain points our biggest merchants are facing and empathetic to solving problems that help all merchants. 
• FinTech experience preferred. 

Our Diversity, Equity and Inclusion commitments

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Do you recognise yourself in this statement? If so, Adyen encourages you to reconsider and apply. We look forward to your application.

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. Our interview process tends to take between 3 or 4 weeks to complete. Don’t be afraid to let us know if you need more flexibility.

Please, note that this role is a full-time position in Singapore. It will require a relocation in case you live outside of Singapore.