Engineer, Manufacturing and Service Operations

You will be responsible to deliver Mujin controllers and pendants of high quality and with a fast production cycle time. This includes interfacing with suppliers and overseeing their performance, managing the in-house production process, designing or building automated tools to ensure the functionality and reliability of the products, providing technical support to internal customers regarding product usage and troubleshooting, and working closely with other teams such as software development, system integration,  to ensure smooth delivery of the robotics system to customers.

Responsibilities

• Provision hardware and perform functional test on provisioned hardware. Ensure the quality of finished goods.  
• Develop standard operating procedures and provide training to operators.  
• Perform or instruct operators to perform incoming quality checks of raw materials and other manufacturing process.  
• Troubleshoot and provide technical support on product hardware to internal customers
• Troubleshoot production tools and work with corresponding team to get problems fixed
• Design and build hardware and software tools to improve productivity and quality,  with good documentation of the design.  
• Repair or direct corresponding supplier to repair defective products
• Carry out failure analysis on defective products and find the root cause
• Maintain and calibrate equipment, jigs and tools  
• Monitor production area environment conditions and maintain the cleanliness and tidiness
• Identify and implement corrective actions for manufacturing-related issues

Requirements

• Business level of English or Japanese
• Bachelor degree or higher in electrical engineering, computer science or similar engineering discipline
• Minimum 3 years of experience in related engineering areas: product engineering, manufacturing/production engineering and operations, service operations
• Skilled in using soldering tools and other hand tools like crimping tools
• Good understanding of Linux and experience of using Linux
• Experience of using git
• Ability to create and review electrical and mechanical drawings
• Ability to understand C/C++, python code and bash script

Preferred skills

• Proficiency in PLC programming 

Location3-8-5 Tatsumi, Koto-ku, Tokyo 135-0053, JapanNearest Station: Tatsumi Station, Shinonome Station
Work Hours8:45 - 17:45 (with a 60-minute break)
Salary・Flexible, depending on experience and skills・Salary revision twice a year・Additional bonuses or incentives may be available based on performance
Holidays・Two days off per week (Every Saturday and Sunday)・Annual paid leave・Year-end vacations・Celebration or condolence leave・Family caregiver leave・Maternity leave・Childcare leave・Other holidays as defined by the company
Company Benefits・Flexible dress code policy・Commuting allowance・Social insurance (including Employment, Industrial Accident Compensation, Health Insurance, and Pension)・Free buffet lunch every workday・Free vending machines (offering drinks and snacks)・High-end coffee machine・Exclusive Employee Gym Access・Monthly team dinner support
Relocation SupportIf you relocate from outside of Japan, we will provide the following support.・Visa sponsorship・One-way flight to Japan・Shipping expenses covered up to a specified limit・Temporary housing assist・Permanent housing assist