Lead Data Scientist (Analytics) - Omnicommerce

Company Description

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Job Description

Get to know the team

The OmniCommerce Analytics team is the analytics and data powerhouse behind Grab's push to bolster online-to-offline interactions such as dining out behaviours. We are a growing team responsible for creating Grab’s dine-out solutions in the market where restaurants find success by being on our platform. Here, innovation meets action. We’re not just a team; we’re trailblazers, committed to solving the most pressing challenges for our consumers and merchant-partners leveraging data. 

Get to know the job

As a pivotal member of our team, you’ll have the unique opportunity to collaborate across disciplines (Product, Business, Engineering, Design, Data Science) to transform data into dynamic solutions. Your insights will directly contribute to developing groundbreaking products and initiatives, setting new benchmarks for excellence. This isn’t just any role; it’s a chance to make a tangible impact on millions of lives every day.

The Day-to-Day Activities

• Innovate: Propose cutting-edge product ideas by diving deep into data, addressing the most pressing customer challenges.
• Illuminate: Use your mastery of data to uncover trends, decode anomalies, and tell compelling stories that inspire action.
• Influence: Collaborate with stakeholders to define key metrics and design experiments that shape the future of our products.
• Impact: Drive significant improvements across our platforms, enhancing user experience, and contributing to our mission of excellence.

Qualifications

The Must-Haves

• Experience: 6+ years in data-related or quantitative fields, ideally within D2C or B2C context such as ECommerce, OmniCommerce, Retail Marketing Analytics, etc. We're looking for someone who's not just participated but thrived in these environments.
• Analytical Thinking: Use analysis techniques to drive outcomes for large and complex projects that changes the thinking about the business.
• Ability to Problem Solve: Help solve complex problems, narrowing down multiple options into the best approach, and take ownership of open-ended ambiguous business problems. Propose novel solutions that go beyond common practice
• Dealing with Ambiguity: You should be open-minded and flexible to feedback and changes in direction based on the needs of the team and business. You should also demonstrate a high level of professionalism and clarity when communicating the team's limitations, ensuring that everyone involved understands the constraints and their implications.
• Leading through Influence: You should be able influence across your team and cross-functional teams. You should also be able to effectively convince senior stakeholders. 
• Storyteller & Data Visualization Maestro: Exceptional skills in data visualization and storytelling. You should be adept at creating intuitive and impactful dashboards using PowerBI or Tableau. 
• Communicator: Strong communication skills enable you to document solutions clearly and effectively for the team and stakeholders at various levels. Building trust and fostering collaborative relationships come naturally to you
• Technical Proficiency: Fluent in SQL, Python, R, or other scripting/programming languages, you're a problem-solver at heart. Your comfort with very large datasets and complex ETL processes sets you apart.
• Taking Initiative: You're known for moving initiatives forward, tackling blockers, and managing ambiguity proactively. 
• Independence: Capable of tackling tough analytical problems independently with minimal guidance, you're driven by integrity and the desire to make impactful decisions.
• Culture Champion: You embody our 4Hs: Honour, Humility, Hunger, and Heart. You’re not just looking for a job; you’re seeking a mission. You’re eager to make a real difference, not only within the company but in the wider world.

The Nice-to-Haves

• Experience in a fast-paced, data-rich environment.
• A solid footing in both supervised and unsupervised ML algorithms.

Additional Information

Our Commitment

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.

About Grab  

Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries

Join us today to drive Southeast Asia forward, together.