Associate Machine Learning

Sprinklr is a unified customer experience management (Unified-CXM) platform for modern enterprises with employees around the world helping valuable brands make their customers happier.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

What You’ll Do:

• Understanding project brief and maintain local records of the requirements
• Understanding the AI processes, analyse and create eligible data exports and subsequent sets meant for ML training
• Work closely with annotators from across the globe to ensure the quality of work
• QA the annotation data and assist in training/managing data annotation resources
• Recognize patterns to improve the data annotation quality for efficient data models
• Knowledge of Spreadsheet and Document software’s’ beyond data entry or typing. An ideal candidate would be able to use formulas or templated to build organized and professional documentation
•  Ability to understand responsibilities and priorities, sense possible pitfalls, and timely discuss them with the team

Who You Are & What Makes You Qualified:

• Full-time bachelors/master’s degree in either of the following specializations: Commerce/Communication/Advertising/PR/Engineering
• 0-2 years of experience in data science or social media or client servicing/success
• For freshers, it could be a plus if you have had a project data science, social media, client servicing, report building, and analysis
• Good written and verbal communication skills - this includes the ability to comprehend and articulate things. An ideal candidate should be able to create case studies, write project brief, and make process charts
• Organizational and Interpersonal skills to keep the work well recorded, stored, have clarity of  project tenure, make timely follow-ups or outreach needed

Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com.