Data Ops Analysis Senior Specialist

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

Role Overview:

Job Title: Data Ops Analysis Senior Specialist
Location: Rome
Smartworking: Possible for this position 

Responsibilities:

• Carry out and coordinate the activities and processes required to manage and deliver services at agreed levels to business users, customers, and stakeholders.
• Maintain and improve business satisfaction through the effective and efficient delivery and support of agreed IT services.
• Day-to-day support and maintenance of all IT services, restore service quickly in the event of incidents, and investigate the root cause of preventable incidents/problems.

Requirements:

• Strong experience in system operations. Experience in team and projects managing.
• Knowledge of configuration and troubleshooting on Linux RedHat and Microsoft Windows Server operating systems.
• Containerized services administration.
• Bash Scripting Programming
• WebApache Server, IIS
• Jboss and Oracle Weblogic application servers
• Main protocols and network services
• Good knowledge of ElasticSearch/OpenSearch

The following knowledge will be an advantage:

• Kubernetes administration experience on critical services
• Programming languages: python, bash, ansible
   

Professional Experience/Seniority:

• A profile with experience in IT and in the IT processes (Monitoring, Incident, Change, Problem management) is considered preferable.

Qualification:

• Bachelor’s degree in Engineering / Computer Science or Technical certificate 

Soft Skills:

• Excellent propensity and ability in problem solving
• Propensity for teamwork and stress management
• Availability to work on call for accidents and night-time maintenance interventions
• Flexibility, ability to quickly adapt to change, availability.
• Enthusiasm, spirit of initiative, determination, reliability, curiosity for technology
• Good knowledge of written and spoken English

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IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit www.igt.com.