Manager Data Analytics and Reporting

You’ll connect Queensland. We’ll connect you to an amazing career

Queensland Rail is built on true connection and everything we achieve is made possible by you. 

Queensland Rail Regional Operations is proud to provide rail services across the state of Queensland. Our Travel services provide critical connections to family, friends, holidays, work and medical care, connecting customers with communities. Our Tourism services offer experiences in some of Queensland’s most picturesque and unique locations, connecting customers with country.  

About our team:
Our Regional Business Improvement team play a crucial role in analysing operational data to look for improvements and opportunities to support organisational change programs and initiatives aimed at delivering world class long distance and tourism rail products. 

As the Manager of Data Analytics and Reporting, you will directly lead a team of three in providing insightful, accurate, and timely data analysis and reporting to support strategic decision-making across Queensland Rail. Your leadership will be crucial in driving data-driven initiatives and ensuring the organization leverages data to its fullest potential.

In this hands-on and critical role, you will be the central hub for all reporting and data requests relevant to regional operations. These requests can range from network performance to patronage revenue and fares to general operational requests (e.g. on time running). 
This is a temporary full-time position based in Brisbane CBD for 12-months. 

Why join our team? 

• This is your opportunity to influence and shape reporting capability in regional operations for the future 
• Work life balance, including flexible work arrangements and WFH/Office (city based) arrangements 
• Learn the detailed working of regional operations in a large rail organisation to develop transferrable skills for the future 
• Work for an industry leader within a supportive and engaged team environment
• Free rail travel to and from work
• Employee Assistance Program (EAP) providing employees with holistic and contemporary health and wellbeing programs 

About the role:

• Manage and mentor a team of data analysts to foster a culture of continuous learning and development
• Provide high-level strategic data analysis to support business objectives and inform decision-making
• Oversee the development and delivery of comprehensive reports, dashboards, and data visualizations for various stakeholders
• Implement and maintain data governance policies and practices to ensure data accuracy, consistency, and security
• Collaborate with key stakeholders across Regional Operations to understand their data needs and deliver actionable insights
• Drive innovation in data analytics and reporting processes, identifying opportunities for automation and efficiency improvements
• Ensure all data analytics and reporting activities comply with relevant standards, regulations, and best practices

For full position responsibilities please read this Position Description 

About you: 

• Proven experience in managing and leading a data analytics team
• Strong proficiency in data analytics tools and technologies, such as Anaplan, BRIO and data visualization tools like Power BI, Tableau, MyReports would be highly advantageous
• Advanced experience in Microsoft suite products specifically Excel (e.g. pivot tables, macros) and PowerPoint
• Exceptional hands-on analytical and problem-solving skills, with the ability to interpret complex data sets and provide actionable insights
• Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders
• Experience in managing data analytics projects from inception to completion
• Highly organised with the ability to manage multiple and competing priorities within a tight deadline driven and agile environment
• Ability to foster strong relationships across a large and complex organisation 

Please apply to Manager Data Analytics and Reporting (7882) via our website by clicking onto the "Apply" button by 11:59pm (GMT+10:00 Brisbane) Thurdsay, 11th July 2024

IMPORTANT INFORMATION FOR CURRENT QUEENSLAND RAIL EMPLOYEES:

You must apply for vacancies via the internal People Connect solution – Click here for more information

External applicants applying for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing. The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, pre-employment health assessment and background checks that might also include criminal history and credit checks.  

Supporting a Diverse Workforce

Queensland Rail is committed to a diverse workforce that is reflective of the customers and communities we serve.
We are inclusive, collaborative, respectful, and value our differences.  We are 1TEAM, where everyone belongs.
If you do require an adjustment during the recruitment process, please contact Tanya Anderson via the phone number or email below.

To learn more about this Queensland Rail career opportunity please contact Tanya Anderson with your specific enquiry on 1800 115 000 or email tanya.anderson@qr.com.au.  Please do not email your application. We can only accept applications received via our website.