Field Programs Associate Data Analyst
India - Bengaluru
Salesforce
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Job Category
Marketing & CommunicationsJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
We’re Salesforce, the Customer Company, inspiring the future of business with Data+AI+CRM+Trust. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way with our #1 AI CRM. And we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good — you’ve come to the right place.
We're seeking a highly motivated individual eager to advance their career in marketing operations, supporting our team of marketing managers. Working across various programs, you'll have the opportunity to learn from a dynamic group of marketers committed to sharing their knowledge and fostering career growth. This role offers an excellent opportunity for professional development in marketing operations, including involvement in ad-hoc tasks.
Small Event Project Operations Management:
Manage incoming requests from the APAC Field Marketing Team, ensuring all project requests include necessary details and content for the field marketing operation team, meeting SLAs.
Collaborate with the APAC Field Marketing Team and the Field Programs Team to understand capacity and allocate resources effectively.
Complete allocated requests efficiently, effectively, and within agreed deadlines.
Onsite Registration Support:
Facilitate smooth registration procedures for onsite events, ensuring a positive experience for attendees.
Optimise engagement with the target audience during onsite registration processes.
Management of Event Technology Platform:
Coordinate requirements for the event technology platform to ensure seamless integration and functionality, delivering the best customer experience.
Manage data requirements pre-event and post-event, including unique links for e-tickets and personalised surveys.
Provide technical support and troubleshooting during events to ensure smooth operation.
Create surveys to gather attendee feedback.
Data and Email Operations Management:
Coordinate data operations related to event registration and attendance tracking.
Manage email demand generation for small events to drive registrations.
Manage post-event communication channels, ensuring timely and targeted follow-up with attendees.
Ensure customer feedback is received for each event.
Preferred Qualifications:
Proficiency in SQL, specifically T-SQL or SQL Server 2008.
Experience in strategic event support.
Qualifications:
Proven experience in event management, preferably in a corporate environment.
Strong organisational and project management skills with the ability to manage multiple tasks simultaneously.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
Proficiency in data analysis and experience with CRM systems (e.g., Salesforce) is a plus.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Join our team and be part of delivering impactful marketing initiatives through small-scale events. Apply now to contribute to our success!
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: CX Data analysis DataOps Salesforce SQL T-SQL
Perks/benefits: Career development Team events
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