Lead DevOps Engineer

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"FICO is looking for someone to join our CCS (Customer Communication Services) Engineering team, who own all aspects of the software lifecycle, from requirements capture through implementation, deployment and support. The team are always looking to try out new technologies and use the best tools to build a scalable, high volume and reliable platform. FICO CCS deploys a highly scalable Microservices platform based on Docker and AWS (Amazon Web Services) as the primary hosted environment. Within AWS, FICO CCS uses Services such as AWS ECS, EC2, RDS, DynamoDB, Elasticache, CloudFront, Cloudwatch, IAM, Lambda, KMS, Kinesis, EMR." - The Hiring Manager

What You’ll Do

• You will manage everything from service code to infrastructure, from tools for logging management to the monitoring of the system.
• As part of the Engineering TRICS (Tooling + Release Management + Infrastructure + Compliance + Security) team you will help enhance, maintain and provide support to its Infrastructure as Code (IaC) framework.
• Develop using languages such as Java, Python, Javascript or Bash.; use Jenkins for our CI/CD pipelines (considering a migration to GitHub Actions); provide “Infrastructure as Code” automation via Ansible and CloudFormation.
• Maintain and version in Git, with Jira as the Agile ticketing system and Confluence for documentation.
• Operate on Amazon Linux, although we are continuously migrating to serverless technologies (such as Fargate).

What We’re Seeking

• Experience with as many as possible of the following languages: Python, Javascript (node.js), Java/Groovy, Bash.
• Demonstrable practical experience with Cloud technogies, ideally AWS.
• Experience designing, developing and supporting AWS-based solutions in a production environment.
• Experience with using and configuring CI/CD software: Jenkins, Bamboo, GitHub Actions.
• Experience with Docker and Microservices.
• Fluent English and excellent communication skills.
• Experience in version control using Git (or similar) - especially via CLI.
• Good understanding of the Linux System and comfortable with command-line operations on Linux environments.
• Basic Networking concepts including VPN, IPs, DNS, HTTPS.
• Experience working across a range of technical areas, including building, testing, delivering, maintaining scalable and resilient infrastructure.
• Experience in debugging issues in a production environment and availability to provide support if required.
• Drive innovation at all the levels (tools, infrastructure, development practices…).
• Experience with provisioning tools such as Ansible alternatively (Chef / Salt / Puppet) is desirable.
• Experience with Security/Compliance tools such as Wiz, Qualys, Kenna, Blackduck, Checkmarx, KICS is desirable.
• Java development experience (Spring Boot) is desirable.
• Understanding of SOA, experience with Web Services (XML-RPC / JSON / SOAP / REST / GraphQL) is desirable.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — More than 90% of US credit decisions involve the FICO Score.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy