Business Applications Administrator

Job Description

In the Business Services & Automation area we focus on automation of processes used by Allegro employees (e.g., we develop chatbots, mailbots, robotics) and we care about their satisfaction with IT services and tools.

We use state-of-the-art and proven technologies supporting back office processes (e.g. Google Workspace, SAP, Cognos, Genesys, Smartrecruiters, Slack, Zoom, UiPath, Salesforce, ServiceNow). We manage workstations, printers and mobile devices and are the first line of IT support.

Our department has over 200 professionals and engineers in seven teams: IT Support, Digital Workplace, CX tech, Commerce tech, HR tech, Finance tech, Retail Tech.
We support IT infrastructure in Allegro’s offices in all locations in and outside of Poland. Overall we support over 5500 employees.

A hybrid work model that incorporates solutions developed by the leader and the team 

Contract of employment

We are looking people who:

• Have at least 3 years of  administrative experience with configuring and supporting IT systems (both SaaS and on-premises) especially Google Workspace environment

• Have a good knowledge about core Google Workspace services  like Gmail, Google Drive, Google Calendar, AppSheet, Looker Studio and at least basic knowledge about additional services/technologies like GCP, Google API and more

• Have ability to administering operating systems (Linux/Windows)

• Have experience with IT service monitoring tools i.e. Zabbix

• Have knowledge about ITIL-related IT service management

• Like to work in a team and have excellent communication skills

• Are self-driven and show initiative in their work, and can effectively prioritize tasks

• Have ability to communicate in English (both oral and written) on at least B2 level 

The following are also a plus:

• Knowledge of development i.e. JavaScript, Google Apps Script, SQL, Python

• Knowledge of the integration and migration of data between applications

What we offer:

• A hybrid work model that you will agree on with your leader and the team. We have well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)

• Annual bonus of up to 10% of your annual gross salary (dependant on your annual performance review and company performance)

• A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)

• English classes that we pay for related to the specific nature of your job

• Laptop with m1 processor, 32GB RAM, SSD - a 16” or 14” MacBook Pro or corresponding Dell with Windows (if you don’t like Macs), two monitors and all other gadgets that you should need

• Working in a team you can always count on — we have on board top-class specialists and experts in their areas of expertise

• A high degree of autonomy in terms of organizing your team’s work; we encourage you to develop continuously and try out new things

• Hackathons, team tourism, training budget and an internal educational platform, MindUp (including training courses on work organization, means of communications, motivation to work and various technologies and subject-matter issues)

• If you want to learn more,  check it out

Why is it worth working with us: 

• You will be part of Digital Workplace team, operating within a larger unit of Business Service & Automation and you will be responsible for maintaining Google Workspace and other smaller systems and applications

• You will ensure that applications owned by you are running smoothly and securely supporting Allegro employees in their daily work an achieving business goals

• You will ensure the applications are available constantly by proper configurations, maintenance, monitoring 

• Within the scope of your managed applications you will analyze trends and problems and you will find solutions for repetitive incidents

• You will technically lead projects to onboard new systems and applications

• In Allegro we try not to limit ourselves to a single environment and we utilize a wide range of services and technologies 

• We’re actively utilizing training and conference budgets, if you want to grow, we will help you

• We’re working in agile methodology and we use management methods that are fit for the purpose

• We work in an informal atmosphere in a professional team

Apply now and find out why it’s #goodtobehere