Insight Analyst

We are Multiverse, a tech scale-up with a social mission. We’re creating a diverse group of future leaders by building an outstanding alternative to university and corporate training through the power of professional apprenticeships.

We’re one of the fastest-growing businesses in Europe and rapidly expanding in North America, working with over 500 clients including McKinsey & Co, Morgan Stanley, Verizon and Visa. In June 2022, we broke the EdTech funding record (again!) by announcing our $220m Series D, making Multiverse the UK’s first ever EdTech unicorn.

Join us on our journey to democratising access to the best careers and learning opportunities.

Requirements

As Insight Analyst, you will be responsible for analysing and generating insights from data relating to our learning & delivery or admissions activities in order to inform key strategic & operational decisions.

This role will be within the Data & Insight team but will involve working closely with stakeholders across Multiverse's Learning & Delivery or Admissions teams. You will need to be analytical, pragmatic, collaborative and tenacious. You will also need to understand how data & insights can be shared most effectively with different types of internal and external audiences.

What you’ll focus on:

Quantitative Analysis

• Designing, implementing, interpreting & sharing analyses using Learning & Delivery or Admissions data - e.g. assessing programme performance, identifying trends in apprentice outcomes, monitoring candidate characteristics
• Becoming a subject matter expert in Learning & Delivery or Admissions data and developing a deep understanding of the key indicators of apprentice success - e.g. engagement, assessment, feedback & coaching

Report Generation

• Developing, populating & curating periodic and ad-hoc reporting documents to be used by the Learning & Delivery or Admissions teams - e.g. quarterly reviews, annual impact reports, issue-specific deep-dives
• Tailoring different reporting documents for different audiences - e.g. senior management vs coaches vs external bodies

Stakeholder Engagement

• Providing Learning & Delivery or Admissions teams with high-quality first-line analytical support

• Promoting and enabling a strong data culture across the Learning & Delivery or Admissions teams, proactively identifying opportunities to improve visibility, accessibility and understanding of data at all levels and providing training and guidance as needed

• Supporting key stakeholders within the Learning & Delivery or Admissions teams with their own analyses & usage of Multiverse’s self-service analytics tools - helping drive the iteration and improvement of these tools as necessary

What you bring

• 3+ years’ experience in a data analyst role
• Proven track record of producing high quality analyses & deliverables
• Strong experience using Tableau and Excel/G-Sheets for delivering analyses
• Demonstrable ability to communicate actionable insights that influence key stakeholders
• Appetite for working within a dynamic & collaborative team environment
• Meticulous attention to detail
• Commitment to Multiverse’s mission and values
• Working knowledge of SQL (Desirable)
• Experience with Alteryx (Desirable)
• Understanding of advanced data science concepts - e.g. machine learning (Desirable)
• Prior knowledge of education/skills sector (Desirable)
• Right to work in the UK

Benefits

• Time off - 27 days holiday, plus 6 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days
• Health & wellbeing - private medical Insurance with Bupa, a medical cashback scheme, life insurance, and access to Spill - all in one mental health support
• Hybrid & remote working - weekly or monthly visits to the London office
• Equity - every Multiverse employee has ownership in the business through equity options
• Team fun - weekly socials and regular offsite events




Our commitment to Diversity, Equity and Inclusion:

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change.

Right to work:

Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.

Safeguarding:

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.