Data and Analytics Support Engineer
Chennai, Tamil Nadu, India
Intelsat
Intelsat combines the world's largest satellite backbone with a terrestrial network to enable customers to drive revenue and increase reach. Imagine here with
Your impact
Join the Data & Analytics team, where you will focus on supporting complex solutions by monitoring daily data loads of terabytes sourced from 50+ systems. You will be part of the team focused on enabling data-driven decision-making across the organization.
If you are passionate about data, have experience in Data Warehouse, and have a strong desire to learn complex business rules within the Telecommunication industry and new technologies, we want to hear from you.
In this role, you will be a part of the team responsible for quality assurance and change management, focusing on support of solutions within Snowflake and Oracle environments utilizing SQL, PL/SQL, and Python. Your responsibilities will include validating and deploying new solutions, monitoring data loads, troubleshooting issues, and conducting data verification. Additionally, you will manage access and permissions, serve as the first level of support and triaging user requests. This will involve close collaboration with business users, solution engineers, data analytics, and Business Intelligence teams.
What you will do
- Build, schedule, and monitor jobs that load data into Oracle & Snowflake.
- Set up notifications and alerts.
- Troubleshoot issues, rerun processes, and restore missing data.
- Acquire approvals and deploy solutions using pipelines that move code between environments.
- Conduct manual data verifications to ensure high quality and consistency of the data using both back-end processes (Python and SQL) and visual data representation in Power BI, Tableau, and Grafana.
- Develop post-production automated data quality checks.
- Participate in Quality Assurance activities, building test cases, and validating new and changed datasets.
- Execute regression testing and performance benchmarking.
- Conduct initial investigation and assessment, determine urgency and priorities, and obtain clarifications from other teams and business users.
- Monitor progress on ticket resolution against schedule.
Your required experience/skills
- Bachelor of Science degree in Information Systems or Computer Science
- At least 3 years of professional experience working with Data Warehouse or Data Marts
- Proficiency with SQL and Python.
- Experience of creating automated data verification scripts
- Full understanding of Relational database, Data Warehouse and Start schema concept.
- Strong ability to multitask and quickly switch form one area to another.
- The capability to express ideas clearly both in written and oral communications.
- Understanding of the full lifecycle development process, including understanding business and functional requirements
- Strong organizational skills with a willingness to work with others to foster a team spirit.
Your success in this role will look like:
- Collaborating effectively with the Support, Business Intelligence, Data Engineering and Data Analytics team members
- Effectively communicating requests and issues to both technical and non-technical stakeholders.
- Work independently with the stakeholders to understand their needs and assess the requests.
It would be nice if you had:
- Experience working as a part of QA team, creating and executing test cases
- Knowledge of Tableau, Power BI and Grafana
- PL/SQL & Snowflake experience
- A broad knowledge of telecommunication systems
How we support you:
- Hybrid work environment offering up to two days per week work from home (for eligible positions)
- Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally!
- Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups.
- Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more!
These benefits are designed to support your overall well-being and help you succeed in your role.
Our D&I Commitment
We’re committed to fostering a culture and environment of diversity, inclusion and respect – a place where everyone can show up fully as themselves and do their best work every day. We're a technology leader committed to advancing diverse, inclusive teams – where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law.
While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration, if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements, we encourage you to apply. Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match.
Other Job Info:
These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
- Job requires ability to sit for long periods of time
- Job requires to work from the Chennai office
- Jo requires to match 3 hrs. to work in parallel with other team members in USA East and Central timezone
As the foundational architects of satellite technology, Intelsat applies our expertise to develop breakthrough solutions that advance and secure boundless applications for our customers and partners.
At Intelsat, we increase human potential by connecting people, communities, businesses, and governments. Our employees enjoy a casual and collaborative environment, where we celebrate professional excellence in pursuit of the corporate mission. We hire skilled professionals who work in various areas such as: satellite engineering, network operations, cloud architecture, accounting, sales, legal, and more. Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise.
Intelsat is subject to regulation by certain U.S. Government national security agencies, which require that we collect and share certain Personally Identifiable Information (“PII”) with the U.S. Government to obtain permission to employ non-U.S. persons in certain roles. If selected for a role at Intelsat, we may collect and share your PII for these purposes.
Intelsat is an Equal Opportunity/Affirmative Action Employer including Vets and Disabled
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: Architecture Business Intelligence Computer Science Data Analytics Data quality Data warehouse Engineering Grafana Oracle Pipelines Power BI Python RDBMS Security Snowflake SQL Tableau Testing
Perks/benefits: Career development Home office stipend Medical leave Startup environment Team events Wellness
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