Business Intelligence Analyst

Do you ever wonder what happens inside the cloud?

DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world.

We are seeking a dynamic, organized, and detail-oriented analyst to support the strategic marketing operations function at DigitalOcean.

Supporting the Cloudways Marketing business, you will be an experienced business intelligence analyst with expert-level proficiency in Power BI, adept at conducting thorough data analysis, and developing complex SQL queries. Skilled in creating visually appealing dashboards and reports to drive informed decision-making, you will be a collaborative team player with a keen eye for detail and a proactive approach to problem-solving. A strong communicator, you will be able to translate complex findings into actionable insights, ensuring alignment with business objectives. Having an entrepreneurial spirit and mindset with a “make it happen” approach to tasks will be a strength.

What You’ll Be Doing:

• Conduct thorough data analysis to extract insights and drive informed decision-making.
• Develop and maintain complex SQL queries to manipulate and analyze large datasets efficiently.
• Utilize Power BI to create visually appealing and interactive dashboards for data visualization and reporting.
• Evaluate and enhance existing BI systems to meet evolving business needs.
• Interpret data using statistical techniques to provide ongoing reports and insights.
• Collaborate with cross-functional teams to gather requirements, define metrics, and deliver actionable insights.
• Conduct data exploration and visualization to identify key insights and opportunities for growth.
• Identify trends, patterns, and outliers in data to uncover opportunities for process improvement and optimization.
• Communicate findings and recommendations to stakeholders through clear and concise reports and presentations.
• Utilize statistical tools to analyze complex data sets and identify patterns and trends.
• Analyzing data to uncover insights and provide logical explanations for problems, while identifying and defining new avenues for growth and improvement opportunities.
• Provide actionable insights and recommendations and come up with tactical and strategic initiatives to meet departmental objectives.
• Stay updated on industry trends and emerging technologies in predictive analytics.
• Create and update technical documentation to ensure knowledge transfer and consistency.

What You’ll Add to DigitalOcean:

• Bachelor or Master's in quantitative disciplines like Computer Science, Data Engineering, Data Science, Statistics, or Mathematics preferred
• Minimum 5-7 years of hands-on experience with Microsoft - Power BI. (Expert level)
• Experience in writing complex DAX queries in Power BI.
• Good understanding of SQL Server Reporting Services (SSRS) and Power BI report server
• Strong SQL writing abilities, using SQL to cleanse or transform data;
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in MS Excel & BI Technologies
• Ability to work independently and manage multiple projects simultaneously
• Ability to use data for business projections and new marketing campaigns.
• Experience in automating business processes through software solutions.
• Strong problem-solving abilities to adapt and thrive in a fast-paced deadline-oriented agile environment
• A highly ambitious, driven, and a go-getter attitude
• Ability to ask tough questions and the openness to be challenged
• Past experience working with SaaS implementations is a plus.
• Excellent communication and interpersonal skills to collaborate effectively with team members and stakeholders.

Why You’ll Like Working for DigitalOcean:

• We reward our employees. The base salary range for this position is  based on relevant years of experience and skills. The salary range for this role is specific to candidates located within the U.S. and will vary for candidates outside the U.S..Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, flexible vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*This is a remote role

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