Data Analyst, Subscription & Pricing

Company Description

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

We are seeking an entrepreneurial Data Analyst who will be responsible for analysing performance of foodpanda’s subscriptions program (pandapro) and pricing strategies. She/he will report to the Lead of Insights & Analytics (APAC), and work closely with the User Engagements and Pricing Team to build strategy for the subscription program across all APAC markets, as well as conducting analyses on foodpanda’s pricing strategy. 

Responsibilities:

• Conduct in-depth analysis of subscriptions performance across APAC markets to help devise how pandapro can best target quality customers and achieve sustained growth in each market
• Build performance reports for subscription program, evaluating user acquisition and retention, purchasing behaviour and financial profitability
• Conduct benchmarking of subscription programmes by competitors and other industries to recommend improvement ideas and product strategy
• Conduct in-depth analysis to evaluate pricing strategies across APAC and build performance reports for pricing experiments
• Build dashboard visualisations to support business stakeholders’ day-to-day operations and decision making
• Build and maintain data models and data pipelines to enable accurate and reliable reporting of business metrics and OKRs
• Assist in building financial models and projections based on historical data

Qualifications

• 2+ years experience in data analytics or related fields
• Highly analytical and structured in terms of thinking, with strong quantitative skills
• Ability to understand and sieve through complex data models to generate relevant outputs, and identify patterns and insights
• Proficient in SQL, knowledge in other languages such as Python or R is a plus
• Prior working or internship experience in tech, consulting, finance or accounting will be an advantage
• Strong business acumen and ability to understand drivers of business growth and profitability will be a plus
• Ability to work autonomously in a highly demanding and often ambiguous environment, with strong attention to detail and good communication skills

Additional Information

What we offer:

• A dynamic and challenging working environment, with an extra steep learning curve
• The chance to excel and influence in a company and team where decisions are taken based on data insights
• Being part of a fast growing and global company
• A vibrant and international team with diverse backgrounds
• Growth opportunities based on your performance
• Flexible working environment

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.