Technical Product Manager (Data Operations)
Bethesda, MD
Aledade
Aledade works with independent practices, health centers, and clinics to build and lead Accountable Care Organizations (ACOs) anchored in primary care.This role will primarily be focused on improving the availability and reportability of key data related to practices, providers, contract participation, contract terms, and other core concepts, and on shoring up the adjacent business processes that both supply and depend on this data. This work will require understanding how Aledade uses data, working with engineering and data teams to assure that our data model supports our business cases and reporting needs, and developing and rolling out formal operational processes around data entry and curation. This work is not aimed solely to strengthen our ability to run reports. Rather it seeks to ensure that our core business processes can run effectively, and are not at risk from lack of reliable data. In addition, the Technical Product Manager may be assigned other projects to build and advance tools and processes to support key operational functions of the company.
The Technical Product Manager works alongside business owners, ops teams, technical architects, engineers, and data analysts to define project goals, scope, solution approaches, and rollout plans. They work collaboratively with business operations and development to ensure that they are creating high-quality products with the ability to scale.
Primary Duties:
- Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective.
- Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback
- Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution.
- Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes.
- Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration.
Minimum Qualifications:
- 5+ years of product management experience in technology, technology-enabled services industry, or a SaaS product.
- Experience using data and primary research to inform solution design and build internal business understanding.
- Experience with and understanding of the software development lifecycle and software development methodologies. Preferably experience with Agile / Scrum teams.
- Product development experience in the context of the development of a healthcare technology product.
Preferred Knowledge, Skills, and/or Abilities:
- Excellent organizational and communication skills with an emphasis on problem-solving and building subject matter expertise.
- Understanding of data structures and how data flows through systems.
- Experience working with data, either in building reports, constructing SQL queries, doing data analysis, or working with technical teams to build or maintain a data infrastructure.
- Knowledge of healthcare administrative data sets.
- Experience with operational process mapping, process design, and/or process implementation.
- Track record of building and advocating for business strategies to solve complex, enterprise wide problem.
What Does This Mean for You?At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:Flexible work schedules and the ability to work remotely are available for many rolesHealth, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays12 weeks paid Parental Leave for all new parents6 weeks paid sabbatical after 6 years of serviceEducational Assistant Program & Clinical Employee Reimbursement Program401(K) with up to 4% matchStock optionsAnd much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: Agile Data analysis DataOps Engineering Healthcare technology Privacy Research Scrum SQL
Perks/benefits: Flex hours Flex vacation Health care Insurance Medical leave Paid sabbatical Parental leave
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