Infra Engr, Infra DataOps
Singapore, Singapore
Singtel
The Singtel Group, Asia's leading communications group provides a diverse range of services including fixed, mobile, data, internet, TV, infocomms technology (ICT) and digital solutions.Responsibilities:
- Responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.
- Provide 1st level operational database support.
- Service database changes through change request process & provide status reports to the relevant parties.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated and provide timely status updates to relevant parties.
- Monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.
- Monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
- Ensure service level meet requirement. Propose and implement action plan when required.
- Monitor databases according to standard operations procedures.
- Involve in implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- A good team player.
- Prompt 24x7 support.
- Good customer service.
Requirements:
- Basic knowledge in Windows Servers and Redhat servers
- Diploma / Degree in Information Technology, Computer Science or equivalent
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: Computer Science DataOps
Region:
Asia/Pacific
Country:
Singapore
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