Data Ops Engineer-I
Noida, Uttar Pradesh, India
Innovaccer
Accelerate your digital transformation with the Innovaccer Health Cloud to activate data and create a 360° view of the patient that enables whole-person care.Hello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer.
Customer Success
Our mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization’s business goals. If you're passionate about helping customers realize the value they seek with technology, then our customer success team is the right place for you.
About the Role
We’re looking for a Data Ops Engineer-I who will work closely with our amazingly talented functional teams to provide an agile, inclusive, and effective learning ecosystem that inspires, drives development experiences, and enables shifts in learning mindsets. Your partners will be some of the world's most talented engineering, marketing, customer success, and sales teams, whom you will work closely with to ensure a high-performance culture. Your work is critical and will drive high company performance, and strengthen our people and organizational capabilities.
A Day in the Life
- Create world class customer facing documentation which would delight and excite customers
- Doing L1, L2 level debugging to reach an initial analysis conclusion on P1 issues before involving product and infra teams
- Understanding of Incident management, transition management & problem management
- Remove ambiguity in understanding things by documenting things and hence making the teams more efficient and effective
- Convert tacit knowledge to implicit knowledge
What You Need
- Experience in SQL/ Linux / Unix.
- Strong experience with troubleshooting cloud-based technologies. (Linux/Unix systems).
- Good hands on of monitoring tools like New Relic, Grafana, Prometheus or any other monitoring tool.
- Good hands on for Critical Incidents and email communication (internal and external).
- Good Exposure to workflow automation tool(s). At least must have worked as a user to a Service Desk /workflow / Monitoring tools / Runbook automation tool (CA / BMC / HP / IBM /JIRA / etc).
- Troubleshooting technical issues to establish the root cause of problems and form a solution or workaround across a range of environments.
- Analytics Tools (Sisense, Power BI or Tableau) – (Good to have)
- Support Processes (SLAs, OLAs, Product or application support)
- Collaborating with Product Managers, SMEs & BAs to create clear & concise written material.
- An ambitious person who can work in a flexible startup environment with only one thing in mind - getting things done.
- Excellent communication skill - Written and verbal.
- Comfortable to work in night shift and rotational shifts.
We offer competitive benefits to set you up for success in and outside of work.
Here's What We Offered
- Generous Leave Benefits: Enjoy generous leave benefits of up to 40 days.
- Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition.
- Sabbatical Leave Policy: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered.
- Health Insurance: We offer health benefits and insurance to you and your family for medically related expenses related to illness, disease, or injury.
- Pet-Friendly Office*: Spend more time with your treasured friends, even when you're away from home. Bring your furry friends with you to the office and let your colleagues become their friends, too. *Noida office only
- Creche Facility for children*: Say goodbye to worries and hello to a convenient and reliable creche facility that puts your child's well-being first. *India offices.
Where and how we work
Our Noida office is situated in a posh techspace, equipped with various amenities to support our work environment. Here, we follow a five-day work week schedule, allowing us to efficiently carry out our tasks and collaborate effectively within our team.
Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.
Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: Agile DataOps Engineering Grafana Jira Linux Power BI SQL Tableau
Perks/benefits: Career development Flex hours Flex vacation Health care Home office stipend Insurance Parental leave Pet friendly Startup environment
More jobs like this
Explore more AI, ML, Data Science career opportunities
Find even more open roles in Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP), Computer Vision (CV), Data Engineering, Data Analytics, Big Data, and Data Science in general - ordered by popularity of job title or skills, toolset and products used - below.
- Open Data Science Manager jobs
- Open Lead Data Analyst jobs
- Open Marketing Data Analyst jobs
- Open Data Engineer II jobs
- Open Senior Business Intelligence Analyst jobs
- Open MLOps Engineer jobs
- Open Principal Data Engineer jobs
- Open Power BI Developer jobs
- Open Data Scientist II jobs
- Open Business Intelligence Developer jobs
- Open Data Analytics Engineer jobs
- Open Business Data Analyst jobs
- Open Sr Data Engineer jobs
- Open Data Analyst Intern jobs
- Open Junior Data Scientist jobs
- Open Product Data Analyst jobs
- Open Sr. Data Scientist jobs
- Open Senior Data Architect jobs
- Open Research Scientist jobs
- Open Big Data Engineer jobs
- Open Azure Data Engineer jobs
- Open Manager, Data Engineering jobs
- Open Principal Data Scientist jobs
- Open Data Quality Analyst jobs
- Open Data Product Manager jobs
- Open Data quality-related jobs
- Open GCP-related jobs
- Open Java-related jobs
- Open Business Intelligence-related jobs
- Open ML models-related jobs
- Open Data management-related jobs
- Open Privacy-related jobs
- Open PhD-related jobs
- Open Deep Learning-related jobs
- Open Data visualization-related jobs
- Open Finance-related jobs
- Open PyTorch-related jobs
- Open NLP-related jobs
- Open TensorFlow-related jobs
- Open APIs-related jobs
- Open Consulting-related jobs
- Open LLMs-related jobs
- Open CI/CD-related jobs
- Open Snowflake-related jobs
- Open Generative AI-related jobs
- Open Kubernetes-related jobs
- Open Hadoop-related jobs
- Open Data governance-related jobs
- Open Docker-related jobs
- Open Airflow-related jobs