Product Master Data Management Team Lead

Company Description

Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped economies and communities flourish – and we’re not done.

Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ ‘big-thinkers’ and ‘can-doers’ that share our purpose #uniquelyexperian

Job Description

Role Summary

As a Master Data Management Team Lead, you will be responsible for the set up and maintenance of product data in key systems such as Salesforce and Oracle financial systems. This will require establishing relationships across the world and advising on product inclusion, product structure and related data elements. This will require an understanding of Experian’s complex product and business hierarchies as well as similar products in other regions.

Key Responsibilities

• Measuring data quality improvements and revising, documenting, and formalizing data standards and processes on an ongoing basis. • Work with business partners to create processes to meet their product business needs participating in actions from clarifying the need, brainstorming solutions to implementation
• Review product submissions for completeness, quality and adherence to standards
• Entering product updates and new products into Oracle DRM and Salesforce while coordinating alignment with other functions to ensure set up and alignment in those systems
• Perform data audits to ensure data accuracy and completeness
• Identify data quality issues and provide resolution to correct the issues 
• Develop processes to address data issues to prevent them from reoccurring Responding to partner’s data questions
• Lead and coordinate large scale data migrations consolidate acquisitions onto the global platforms
• Lead meetings with business stakeholders to provide updates, best practices, training sessions and guidance on new product requests
• Managing the day-to-day activities of the team and motivating the team to achieve organizational goals
• Developing and implementing a timeline to achieve targets
• Delegating tasks to team members 
• Conducting quarterly and yearly performance reviews
• Develop best practices, processes, and standards to effectively carrying out data maintenance activities 
• Ensuring the execution of the change requests happen in a timely manner and escalate when there is a slippage
• Work with a strong sense of urgency towards getting the work done and deliver each milestone dates and due dates
• Assist in additional resources hiring process and interviews.

Qualifications

Qualifications

• A bachelor’s degree in information technology or a related field
• MS Office – Proficiency with Excel, Word, PowerPoint
• Hands-on knowledge of data management tools
• Working knowledge of CRM systems, Salesforce, Oracle
• Minimum 5 years working experience in the related field
• Strong interpersonal and communication skills with effective oral and written communication in English

What you'll bring

- Our organization is focusing a great deal of resource and effort to digitize the enterprise global reporting and insights, so you’ll be part of an important project with high visibility. - Your role is critical to perform data curation activities, key to transforming and validating data that can be made “T ready” for business insights and reporting. - You will help EMDM team harmonize and regulate how people, processes and technology interact within our data ecosystem and facilitate this data connectivity and consistency

Additional Information

Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

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