Business Intelligence Technical Lead

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Working Arrangement

Job Description

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses
• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
• Retirement savings benefit
• Rewarding culture that values wellness and well-being
• Performance Bonus
• Global network of industry experts
• Extensive training resources

Job Description:

We’re looking for a Business Intelligence Technical Lead to join our Business Insights and Analytics team at MBPS. In this role, you are expected to collaborate closely to the business and project teams in order to transform data into insights, to recommend appropriate visualizations and reporting solutions, and to build a high-performing team of data analytics professionals.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:

• Mentor, train, and provide technical guidance on dashboarding / business intelligence requirements
• Attend to complex design and development of business intelligence tools based on specifications
• Work closely with the team to understand the solution, define estimates and development approach
• Conduct code reviews, scripts analysis and optimization, as well as testing of reporting automations / business intelligence solutions developed by the team
• Research and development of process and technical improvements for reporting solutions

Qualifications:

• Education: Bachelor's Degree holders are welcome to apply
• Experience: At least (5) years of relevant experience
• Hybrid Work Arrangement (3x onsite): Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)
• Shift Schedule (mid/night): Amenability to work on the assigned schedule (dependent on business need)
• Knowledgeable in any of the following - Qlikview, Power BI, Azure Data Lake or any similar tool
• Minimum Skills to Hire/Must Haves:
  • Demonstrate advanced knowledge of reports and dashboard development in multiple BI platforms
  • Ability to identify and resolve issues, and recommend best visualizations and reporting solutions based on reporting requirements
  • Ability to coach and provide support to subordinates, project teams, and stakeholders
  • Planning and organizational skills, including ability to prepare schedules and communicate status of overall development effort
  • Strong communication and interpersonal skills

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.