Machine Learning Solutions Engineer

About the Job & Shakudo
At Shakudo, we are building the world’s first operating system for data and AI. We use the term operating system in the truest sense of the word. Like iOS, Windows and Linux, Shakudo’s end-to-end OS offers ever-evolving, automatically operated, best-of-breed open-source components tailored to each business's unique needs.

We are looking for a Machine Learning Solutions Engineer to play a key role in our solutions team. This position involves leading the technical aspects of the sales process, from demonstrating our capabilities in AI and machine learning to designing and implementing solutions that align with our clients' strategic needs. The ideal candidate will bring a strong technical background in AI, a passion for problem-solving, and a commitment to delivering value to our customers.

Key Responsibilities:

• Lead the technical aspects of sales engagements, including system demonstrations, solution design, and technical validations through proofs of concept (POC).
• Act as the primary technical point of contact for customers during sales interactions, engaging with various stakeholders including executives, AI practitioners, and data scientists.
• Provide expert knowledge on the Shakudo AI platform, educating customers and internal teams on its capabilities and best use cases.
• Serve as a trusted advisor to customers, guiding them on AI strategy, best practices, and end-to-end solutions that include model building, deployment, and management.
• Collaborate with sales leaders to meet revenue targets and ensure a smooth transition of customers to our post-sales support and success teams.
• Influence product development and marketing strategies by conveying customer feedback and market demands to internal teams, including product development and engineering.
• Develop and optimize pre-sales processes and tools, ensuring efficient and impactful customer engagements.

Qualifications:

• Bachelor’s or master’s degree in Computer Science, AI, or a related technical field.
• Extensive experience in solution engineering, technical sales, or a similar role within the AI/ML domain.
• Proficient in AI/ML technologies, with a deep understanding of data and machine learning workflows and best practices.
• Strong interpersonal and communication skills, capable of conveying complex technical details coherently to both technical and non-technical audiences.
• Demonstrated ability to develop strategic customer relationships, understanding their business challenges and technological needs.
• Direct experience with cutting edge data and AI technologies.
• Proven track record of successful technical customer engagements.

Why Join Shakudo:

• Work on cutting-edge technologies in machine learning and high-performance computing.
• Contribute to a platform that reshapes how organizations leverage data and AI.
• Be part of a dynamic team that values innovation, efficiency, and diversity.
• Shakudo is committed to diversity and inclusivity in the workplace. We offer equal employment opportunities to all applicants, irrespective of race, religion, gender, age, or any other status. We ensure accommodations are provided to those with disabilities throughout the recruitment process and employment tenure.

Shakudo is an equal opportunity employer and encourages candidates of all backgrounds to apply. We foster diversity and inclusivity and welcome applications from a broad range of backgrounds and experiences.