Business Intelligence Developer

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Working Arrangement

Job Description

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses
• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
• Retirement savings benefit
• Rewarding culture that values wellness and well-being
• Performance Bonus
• Global network of industry experts
• Extensive training resources

Job Description:

We are looking for a Business Intelligence Developer to join our Business Insights and Analytics team at MBPS. In this role, you will collaborate closely to the business and technical teams, the resource will be responsible for transforming the data into insights, recommend appropriate visualizations using Power BI, and implement innovative solutions to improve data driven decisions based on the business needs.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:

• Be partnered with end-users, product owners & data engineers to design, develop and maintain business intelligence solutions (dashboard & interactive reporting tools on key business measures)
• Work directly with business stakeholders and translate business data needs into technical requirements, design, and implementation thru data visualization.
• Develop, Test and Maintain BI Dashboard to high standards of quality and performance using the company approved technologies. (e.g., Power BI, Microsoft Power Platform,)
• To utilize UI/UX best practices to craft visualizations that create a single, aligned version of truth, present clear information about business results & call for action.
• Conduct deep dive analysis of client’s requirements and provide suggestions/improvement items thru visualization.
• Responsible on training/mentoring junior members of the team and assist on setting up and/or implementing best practices to ensure the quality and consistency of the solutions.
• Flexible on working with medium to high complex projects with a possibility on utilizing technologies not limited to BI for each solution.
• To be able to provide and maintain user accesses, report connections and troubleshooting by navigating to the management consoles or workspaces.

Qualifications:

The candidate:

• Bachelor’s degree on Computer Science, Mathematics, Statistics, and any relevant field with Business Intelligence.
• At least 5+ years of hands-on experiences on developing BI solutions preferably with Power BI, QlikView, or Qliksense.
• Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)
• Day/Mid/Night Shift. Amenability to work on the assigned schedule (dependent on business need)

Technical Skills:

• Experienced with BI technologies (e.g., Power BI, QlikView, Qliksense)
• Pertinent experience in Data Modelling and Data Model normalization
• Solid understanding with the ETL methodology.
• Strong knowledge/proficiency of relational databases (Azure, MS SQL, Oracle) and Business Intelligence area.
• Understanding of design and development tools, SDLC methodologies and techniques, preferred
• Curiosity and analytical mindset – ability to ask the right questions and propose solutions. With strong evidence of being able to transform data into actionable insights.
• Experience on working in agile (SCRUM) is an advantage.
• Project management experience preferred.
• Adept data storytelling and visualization – proficiency on creating solutions which aligns not only with the business requirements but as well as the company’s branding.  

Soft skills:

• Proven experience with customer management and project administration.
• Excellent communication skills for both written and verbal.
• Ability to allocate time efficiently, handle multiple demands and competing priorities.
• Planning and organization skills, including the ability to prepare schedules and communicate status of overall development effort.
• Ability to always work independently and act professionally.
• Adaptable to teamwork and dynamic work environment.

Process Specific Knowledge

• Software Development Life Cycle
• Business Solutions Discovery
• Data Modelling and Normalization
• Agile/Scrum Methodology

Tools Specific Knowledge:

• Intermediate to Advance Expertise on any of the following BI Tools:
  • Power BI
  • QlikView
  • Qliksense
• Intermediate Power BI Workspace Management / Qlik Management Consoles /
• Intermediate MS Excel
• Familiarity with different PBI connectors / API
• Knowledgeable on Row Level Security (RLS)
• Familiarity with MS Reports Builder
• Basic to Intermediate Expertise on the following relational databases:
  • Azure Platform
  • MS SQL
  • Enterprise Data Lake
• Familiarity with Power Platform is a plus.

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.