Business Intelligence Engineer

Company Description

Thought Industries powers the business of learning with our industry-leading learning technology. We were founded in 2013 around the core belief that online learning experiences should be modern, intuitive, engaging, and scalable. Our mission is to transform the way online learning experiences are created, managed, and delivered on a global scale. Our goal is to become the premier enterprise platform for organizations who need to train and engage with their customers.

Job Description

We're looking for an experienced BI Engineer to build reporting and analytics for our SaaS Learning Management Platform. You'll be instrumental in advancing our customer-facing Looker reporting, dashboards, and models. You'll work closely with product and business teams to understand their requirements and ideas, translating them into robust reporting solutions. You'll resolve issues reported by customers or internal teams, and delve into our data and reports to explain specific data behaviors. The role will also support the Data Engineering Manager in building new data models and our data engineering platform.

Responsibilities

• Conduct ad-hoc analyses using SQL and Looker to address customer issues, exploring documentation, JIRA, and code as necessary, then documenting findings in Confluence.

• Develop a deep understanding of our data models in Looker and Redshift, with the ability to technically dissect and explain concepts to non-technical users.

• Contribute to data modeling and database design with a good understanding of database object relationships.

• Add new Looker features and components, such as enhancing the data model with additional fields and relationships, creating new dashboards, and integrating new database tables.

• Providing BI insight and expertise to support product and business in expanding and developing reporting concepts and ideas

• Support Data Engineering Manager in building and solutioning new data models and architecture

• work with customers to understand reporting issues and business needs then collaborate with product on solutions and features

Qualifications

• 3+ years working experience in analytics or BI.

• Advanced skills with modern BI tools such as Tableau, Power BI, and Superset, with preferred experience in Looker.

• Advanced ability to construct and analyze KPIs and measures.

• Professional experience working with cubes or data models.

• Advanced sql skill with experience in Postgres and Redshift preferred.

• Working experience with data serialization and configuration languages such as YAML, LookML, and JSON.

• Ability to comfortably work on multiple projects simultaneously.

• Excellent communication skills with professional experience communicating with coworkers and business partners across different positions and various levels of technical skill.

• Strong UI/UX design skills for reporting, with a deep understanding of how users interact with reports and visualizations.

• Solid understanding of git, BI and dashboard testing, production release processes, and BI/analytics devops

• Ability to work both independently and in a team.

• Preferred 1+ years experience in python

• Some experience with javascript and typescript an asset

• Experience with a cloud provider, preferably AWS

• Experience with DBT preferred

• Preferred experience with agile practices and tools such as Jira

Additional Information

All your information will be kept confidential according to EEO guidelines.

Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.