Data Analytics Manager (m/f/x)
St. Julian's, Malta
Company Description
We are Tipico, the leading sports betting provider in Germany and one of the most exciting tech companies in the industry. We are fuelled by our passion for the perfect product, using the newest tech stack to make advances every single day. Our culture is bursting with energy and ambition where we generate intense moments of Spannung, thriving through our values of Trust, Progress, and Passion. We push the limits of what’s possible because we believe that when adrenaline meets progress, awesome things happen.
Are you ready to turn up the power and bring the thrill of Spannung into your working life? Then show us your game face – because we’re looking for a Data Analytics Manager (m/f/x) to join the team!
Customer Operations is a dynamic large team of 190+ which is responsible for Payments, Customer Services, Player Safety, AML, Verification, Player Safety, Fraud and much more.
Job Description
Your playing field:
- Team Leadership. As the Data Analytics Manager (m/f/x), you will supervise and mentor a team of specialists, setting clear objectives and fostering a collaborative and innovative work environment.
- Dashboards. You will create and maintain dashboards and reports, utilizing data visualization tools like DOMO/Tableau to identify abnormalities on the spot.
- Data Analysis. You will support subject experts with data analysis to bring in more insights and data driven decisions
- Collaboration. You collaborate seamlessly with data engineering teams to ensure data sources are accessible and well-organized.
- Stakeholder Management. You collaborate with Customer Operations department heads and executives to understand their data needs and effectively communicate data-driven insights to non-technical stakeholders.
- Strategy. You play a vital role in contributing to the development and execution of the organization's data strategy.
Qualifications
Which skills should you bring to the pitch:
- Minimum of 3 years' relevant experience. In a similar operational role within the gaming industry, specifically in Customer Operations.
- Data Analysis Expert: Strong analytical and problem-solving skills to turn data into actionable insights.
- Tech Stack: Proven experience in SQL, DOMO, Tableau
- Managerial Experience: Proven managerial experience of data analytics team
- Excellent Understanding of all Customer Operations Functions. Understanding customer operations methodologies and end users' needs is essential to succeed.
- Excellent Written and Communication Skills. To succeed in this role, you would require excellent Written and Communication skills.
- Proactive. You are a doer! You gained a reputation of being self-motivated and solution oriented.
- Organization: Strong organizational skills to ensure data accuracy and interpretation.
- Languages. Our #oneteam comprises more than 40 nationalities working together to achieve Tipico's mission. English is the way we communicate within the company.
Additional Information
This is how we score with you:
- Established International Group. We have a solid foundation on which to grow.
- Personal and Professional Growth. We offer you opportunities to develop and grow to unlock your potential.
- Competitive Package. We care for our employees, offering an indefinite contract, competitive salary, Private health and dental insurance and free parking.
- On-site childcare. Worried about where to leave your 3+ year old kids? We’ve got a game plan.
- Sports Incentive. We want you to remain active and will subsidise a membership of the sport of your choice.
- Modern offices. Our very own Tipico tower provides an open plan space with the latest technology.
- Events. Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections.
- Supportive Environment. We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.
Think a career at Tipico is right for you? Apply now and join our winning team.
If you have any questions or comments about this role, our TA team is happy to help you! Feel free to reach out to us on our social media channels
We look forward to your application!
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: Data analysis Data Analytics Data strategy Data visualization Engineering SQL Tableau
Perks/benefits: Career development Competitive pay Health care Team events
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