Senior Data Analyst

Location: Help Headquarters 

Job Type: Full Time 

myWork Options: Hybrid or Remote

Background Screening Requirement: 

• Enhanced Criminal Record Check (every 5 years)
• Credit Check (every 5 years)
• Social Media Check (every 5 years)
• Identity Verification 
• Education Verification
• Employment Verification
• References

What’s the job?

As a Senior Data Analyst, you will play a crucial role in applying Business Intelligence to better understand customer segments, behavior, and opportunities. By delivering robust customer analytics, insights, and propensities, the enterprise will be empowered to enhance customer experience and build share of wallet.

Partnering with Marketing and supporting the VP in driving direct marketing strategy, including direct mail, outbound calling, email, and sales process, is a top priority. Our dynamic "test and learn" methodology is critical in optimizing return on investment, and we work tirelessly to contribute to corporate development strategy, including branch location, expansion, and growth opportunities.

What you’ll get to do:

• Responsible for understanding business and growth objectives to effectively build data and analytically driven solutions.

• Partner with Marketing and support VP to build and execute direct marketing discipline including champion and challenger testing to build CRM capability across enterprise.

• A strong focus on the customer to define customer segments and intimately understand corresponding values and needs.

• Key deliverable to build analytical process to define customer segment, values, and product propensity and effectively leverage knowledge to cross sell customers. Mandate to leverage data to build statistical propensity models.

• Recommend and execute the development and delivery of CRM capability including partnering with internal teams to optimize process and effectiveness.

Who are we looking for?

• Minimum 6 – 8 years of job-related experience.

• Bachelor’s degree in data, mathematics, computer science, business or a diploma requiring 3 - 4 years of full-time study.

• Strong knowledge and experience with Tableau and SQL.

• Experience working with CRM systems.

• Strong mathematical skills including model building experience.

• Strong knowledge of Microsoft Office toolset.

• Strong relationship management skills.

Equity, Diversity & Inclusion at Coast Capital

Don’t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone – including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.

At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.

We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact accessibility@coastcapitalsavings.com or call 778-391-5836. We will work with you to meet your needs.