Business Analyst - Business Intelligence Insights & Automation (Corporate & Investment Banking)

Chase Merchant Services, a business unit within Corporate and Investment Banking, is a global leader in payment processing and merchant acquiring, capable of authorizing transactions in over 130 currencies. The company's proprietary platforms provide access to a wide variety of payment methods, such as credit cards, debit cards, prepaid stored value cards and electronic check processing. With a legacy of innovation and vision in electronic payments, Chase promoted the growth of e-commerce worldwide. The company continues to fuel the success of the Internet's largest brands, currently processing more than 50 percent of all Internet transactions. Offering secure payment solutions, improving cash-flow management, mitigating risk and accelerating funding - Chase 's consultative approach helps today's small and emerging businesses become tomorrow's industry leaders. 

Business Analyst - Business Intelligence Insights & Automation Supports operational activities and/or change initiatives by leveraging data and/or processes to deliver results, identify root causes, define business requirements, and analyze technical or operational impacts. Designs and develops solutions in support of the implementation of business strategies. Conducts analysis and uncovers patterns leading to new questions and solutions through data collection, integrity, utilization, requirements and analysis. Produces reporting and communications in support of operational or change initiatives. Works with data sets from varied sources, systems and tools. Partners with stakeholders to support finance, control, legal and/or regulatory needs, as well as change control and readiness.

Job Responsibilities:

• Researches, gathers, and prepares information for analysis and reporting independently.
• Analyzes data to identify problems and develop solutions.
• Builds, rebuilds, and/or maintains new or existing databases, such as capacity models.
• Supports aspects of the process automation engagements including requirements gathering, solution architecture, solution development, testing, deployment, and continuous process improvement while adhering to the firm’s standards and controls 
• Utilizes intelligent automation solutions which allows the team to automate functions and deliver benefits including capacity creation, risk reduction, and the streamlining of operational processes
• Contributes to or supports projects and initiatives.
• Guides less experienced team members.

Required Qualifications, Skills and Capabilities:

• Minimum 2 years in financial services performing roles of considerable complexity, advanced research or investigative work related experience required
• Strong research and Analytical skills
• Advanced computer skills including use of multiple tools and applications as well as MS Office Suite
• Knowledge of one or multiple intelligence automation applications or  Basic Programming Language (Tableau, Python and/Alteryx)
• Accuracy and attention to detail
• Excellent communication skills (verbal and in writing)
• Problem solving / critical thinking skills and ability to exercise independent judgment
• Experience working in a fast paced environment under pressure and with high volume requests

All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool. 

Internal Application Eligibility Requirements

TENURE:

• Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

• Meets satisfactory performance standards as defined by the firm
• Not enrolled in Performance Coaching (formerly known as Performance Improvement Plan (PIP))

You affirm that you meet the Internal Application Eligibility Requirements. This includes checking or declaring potential conflict of interest as stipulated in the Employment of Relatives and Employees in Personal Relationships Policy.

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s Human Resource (HR) Policies and Guidelines.

Consult your Manager for any specific guidelines for your line of business or if you’re unsure about your eligibility for an internal application.

Make sure your profile is updated in the new me@jpmc > Hiring and discuss internal mobility plans with your Manager at the soonest time possible. Attaching your updated resume is encouraged.

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.