RAN Performance & Data Analytics Engineer

JMA is restoring U.S. leadership in wireless technology at a critical time in the transition to 5G. It makes the world’s most advanced software-based 5G platform, designed, coded, and manufactured in Syracuse, NY at the only U.S.-owned 5G factory in the country. Across its global tech centers, JMA makes 5G possible for organizations with the most critical connectivity demands in the world. JMA’s technology is ushering in a new era of connectivity for leading mobile carriers, the most iconic stadiums, major universities, leading healthcare centers, the busiest transit centers, and the U.S. Military. 5G is more than another G on your phone — it is a generational opportunity to change the way the world operates. Join the industry’s fastest growing technology company to shape that future today. 
The mission of the Performance & Data Analytics Engineer is to serve as JMA’s expert/lead regarding Performance Engineering & Network Optimization and provide the Company with a deep understanding of Radio Access Network (RAN) Performance Metrics (PM), the individual counters that make up formulas for Key Performance Indicators (KPI) and Key Capacity Indicators (KCI).  The role will develop an overall Performance Program including identification of automation tool requirements, additional counter requirements, JMA standards, and operating processes for the newly formed function.
This role will be enhanced by experience in RF design, walk test data analysis, IP networking and core functionality that will assist internal and external teams with troubleshooting and optimization efforts.  The role will be well versed in performance studies of various environments such as indoor, outdoor, high-capacity venues and labs in the FR1 and FR2 ranges.
Position Responsibilities and Results:
The Performance & Data Analytics Engineer will review and analyze 4G and 5G performance metrics and individual counters that make up formulas for KPIs (Key Performance Indicators) and KCIs (Key Capacity Indicators) to assess the health of RAN systems and achieve optimal performance.  

Responsibilities will include:

• Institute Performance Data – Define performance data (performance measurements and KPIs) to ensure contractual KPI’s have been met or identify trends/issues that may require corrective action, such as adjusting physical installation or parameter settings. 
• KPI Analysis – Periodically analyze Key Performance Indicator (KPI) trends to identify performance-related issues, such as drops, mobility problems, attachment issues, or throughput.
• KPI Reports – Collaborate in the development and compilation reports for internal and external stakeholders and develop an accessible web interface to allow customers to view and query the performance of their network.
• RAN Planning – Work together with the Design Engineering Team during RAN planning efforts.  Establish best practices and recommended configurations for RAN configuration items including, but not limited to, PCI assignment, PRACH configuration, mobility configuration, and cell selection settings.
• Data Collection and Testing – Collaborate in authoring of proper testing methods and tools for data collection services.
• Troubleshooting – Provide escalated support to JMA Technical Support Center or customers troubleshooting performance issues, which may include parameter adjustments, RF design changes or other optimization measures.

Qualifications:

• A Bachelor's Degree in Electrical Engineering, Computer Science, Data Analytics, or equivalent degree
• 7+ years technical experience in the telecom industry, specifically in Network Performance and Data Analytics
• Expert analytical troubleshooting skills
• Deep Technical understanding of Telecom networks and end to end system performance requirements
• Ability to travel up to 35% of the time

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At JMA, our people are deeply committed to their work and we provide benefits to match. When you join JMA you have immediate access to everything you need. Whether you're looking for employee discounts, financial, legal and/or childcare resources and support, we have you covered. We believe in providing comprehensive health and wellness coverage along with monetary rewards towards health goals, in addition to numerous company-provided personal protection benefits at no additional cost to you. At JMA, we don’t just accept differences — we embrace them. JMA is proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristic.